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Hands Across The Water

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Ann Arbor, United States

hatw.org
Adoption agencyFamily counselorFoster care serviceMarriage or relationship counselorMental health clinicMental health service· Adoption agency· Family counselor· Foster care service· Marriage or relationship counselor· Mental health clinic· Mental health service

Hands Across The Water Reviews | Rating 3 out of 5 stars (4 reviews)

Hands Across The Water is located in Ann Arbor, United States on 781 Avis Dr #200. Hands Across The Water is rated 3 out of 5 in the category adoption agencyfamily counselorfoster care servicemarriage or relationship counselormental health clinicmental health service in United States.

Address

781 Avis Dr #200

Phone

+1 7344770135

Open hours

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Kathryn Larmee

I was waiting to write about hands across the water agency from Ann Arbor Michigan until our post reports were finished. Now that they are completed. I would never recommend this homestudy agency to anyone. They often made errors. They didn’t have a strong grasp on filling out the paper work for the dossier/ requesting a courier to take our documents to the embassy. Things were so incorrect we had to re do the paper work and have it overnighted ( of course things were very close to 6 month mark). The extra costs and also the lack of urgency and guidance was mind blowing. They caused extra stress and panic often. We had 3 social workers assigned to us over the 3 year process. There were 2 directors over that time. I’ve called and asked questions and they often didn’t know the answers because the staff was always fresh out of college didn’t know how the adoption programs worked per country. My favorite was when the social worker asked me for the step by step for the Korean program. At the end my social worker was a contract worker and I was not allowed to have her phone number- I could only email her if I needed something. It made setting up post adoption meetings more of a hassle trying to coordinate everyone’s schedule. Also if we were struggling in our first year - it did not seem like they were there to support us. They also waited to the last second for every post adoption report- seemed disorganized and the final product would come looking unprofessional - they printed cover letters from previous notifications - and than using ink pens crossing out the errors (instead of fixing and reprinting the document) I hope they take this feedback and decide to make improvements to their agency for future families

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Ms. Z

This is the third foster agency we have worked with since 2012, and I have been nothing but impressed with the professionalism, knowledgeability, and dedication of our licensing worker, foster care worker, recruitment specialist, and foster care worker's supervisor (all of whom we have worked with directly - I am confident they are not the only capable people working here!) If, on the rare occasion I can't reach our worker, I've had to call the main office for assistance, I have been answered every time by a live person, not a voicemail box. I will probably never work with another agency after our experience here - they've got me! I take every opportunity to brag on our experience with them to others who are considering foster care or adoption. Hands Across the Water is hands down the best agency to work with!

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Sarah Cencer

From the very beginning HATW and the people there have been spectacular. They truly took care of our family through the whole foster care and adoption process. Not only did they recognize the kids needs, but mine and my husbands as well. Could not find a better group anywhere! Thank you!

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Christina Saunders

I am very impressed by the staff.

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