Annapolis, United States
9 Willow St
N/A
+1 4105719428
I scheduled a initial clean 30 days in advance. I emailed with the company back and forth and explained to them the exact services I was looking after reviewing the website for the services they offered and in return the sent me the invoice for those services. Fast forward to the day of the cleaning. The cleaning crew arrived and \cleaned\. Upon completion they were preparing to depart when all of the services I signed up for was not complete. When questioned about the services we were told that they did not do those services. Confused on how they did not offer the services when they are clearly stated on the company website and correspondence went back and forth between them and I about the services I signed up for. I representative called me and told me they did not offer some of the services and the others were an additional charge. So I asked why was I paying a price I thought I signed up for based on the information I was given? The logical thought in my mind would be to reduce the price for the sole fact that I forwarded them back the very first email explaining what I needed done and no one from the company ever told me the services were not offered but instead they sent me a invoice. I emailed the company with my complaint and photos but I received no response just took my money. And to put icing on the cake the cleaning that was completed was poor. They failed to clean the mold from the shower, windowsills, and the shower nozzles. The company did a very poor job communicating and cleaning. I would not recommend this company to anyone.
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Overall great cleaning Company locally. Gets in the nooks of dirty stuff ! Thank you Sarah
I was provided with the upmost respect. They are professional, courteous and dependable. I would not hesitate to recommend their service.
We’ve used spouses cleaning houses many of times and have always been more than satisfied. Would highly recommend them for any of your cleaning needs!!
Spouses Cleaning Houses does amazing work every time without fail.
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