Appleton, United States
w6390 Challenger Dr
N/A
+1 7025058888
When I tried to edit my flight online, it stated I had to call, It listed a number, that has been disconnected. When I tried the general reservation number it states \user busy\. I am on my 75th attempt to get through. I have trip flex, so I should be able to reschedule. So frustrating! Wouldn't even give one star, but had to in order to post.
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Our flight was delayed and then canceled due to fog. The fog lifted 2 hours before the delayed time of departure. There were clear skies above. Totally messed up our vacation. Am extremely disappointed with Aligent. Cost us over a thousand dollars to get new flights. We had a place rented for a week so we could not just cancel our vacation.
Great staff nice flight from Las Vegas
Flew alone with my 3 yr. old son & 14 month old baby. I gate checked our stroller. We landed; I gathered our stuff (quite a lot when traveling with young children, including a car seat. I asked Allegiant staff where to get my stroller. I was told my stroller would be sent to baggage. I stated I wouldn’t be able to carry my children, car seat & carry-on to baggage claim without a stroller, and it will get damaged with the luggage. ALLEGIANT STAFF REFUSED TO GIVE ME MY GATE CHECKED STROLLER AT THE GATE; THEY EVEN SLAMMED THE GATE DOOR IN MY FACE WHILE I WAS INQUIRING ABOUT IT. I got no help from Allegiant staff carry my children, car seat or carry-ons to baggage. Waited 30 mins for baggage. Stroller arrived broken and unusable. 1 ½ hrs. later staff arrived to help me & only filed electronic claim. I tried talking to a real person on the phone. You can’t talk to those handling baggage claims; they do not take phone calls. I spent our whole vacation w/o a stroller to carry my children and still am. You’re not able to get any resolutions from Allegiant in a timely manner by picking up the phone & speaking with someone! Allegiant sends me an email stating they will be paying 8% of the cost of my stroller. My family got this for me by chipping in for it. I am not able to afford purchasing this stroller again. Allegiant broke it because they sent a GATE CHECKED item down to baggage and refused to give a mother waiting with her baby and three year her stroller.
Nope never again
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