Applied Restoration Group

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Lovettsville, United States

appliedrestorationgroup.com
Water damage restoration serviceAsbestos testing service· Water damage restoration service· Asbestos testing service

Applied Restoration Group Reviews | Rating 3.7 out of 5 stars (4 reviews)

Applied Restoration Group is located in Lovettsville, United States on 13880 Berlin Turnpike. Applied Restoration Group is rated 3.7 out of 5 in the category water damage restoration serviceasbestos testing service in United States.

Address

13880 Berlin Turnpike

Phone

+1 5408823177

Open hours

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A

Andrea Downs Sauer

They did an okay job on the mold removal and and wall repair. However, they sprayed something into the air that had a very strong small and was oily. It was all over my children's toys, furniture, carpet, etc. It cause pain to run off the children's toys and onto the carpet. It created bubbles in the paint on our entertainment system. It took many many hours to clean all the oil off everything in the basement. Ultimately we had to throw away some toys and replace the entire room of carpet. Our furniture will remain damaged. It was so frustrating. They only took a small amount off the cost of the bill. The damage they did was much much more than the initial cost they were charging for a small mold clean up. Stay away from this company. Edited to add that we were not told that this fogging process would leave a residue. We cleaned out the area to be remediated and placed the items on the other side of the room. Either we should have been told that all the items out would have been damaged or plastic should have been put up to protect the items. Every time I am not in my basement I am upset to still find this residue on my children's toys - despite my hours of cleaning. On top of that we still we asked to pay for the service.

C

Charles Sauer (Market Institute)

Deserves a \0\ star rating. Not only was the service poor - they didn't even fully remove the affected carpet and I had to have the crew back out to finish the job (after the fogging btw), and was told by the guy that it wasn't mold (except there were mold colonies on the carpet in question - I have pictures if anyone wants them). Then in response to my wife's review which was true and fair, they responded with lies (intentional or not) in what can only be considered harassment. Their response was wrong on several fronts. First, they did not inform us of a residue, and, in fact, told us when we noted the residue after the fact that it would go away once evaporated. And, it was more than residue - the fogging water damaged several pieces of furniture. Second, we did remove everything from the infected area and moved it across the basement - which unfortunately seems to be where they set up the fogging machine coating everything around it. There were drips down the furniture, on the tv, and the walls. The fire alarms went off. Third, when it comes to carpet replacement - and this is where the deception is fully evident in their response - they tore out a small section in one area of the basement 10-20 sqft - we had to replace the whole basement's carpeting which is around 800sqft (that was only 2 years old and we had no intention of replacing). In follow up to the experience we received a discount, but that was only after fighting for it. Use at your own risk, but know that harassment, bad service, poor quality, and deception are parts of the business model.

D

Darlene North

Applied Restoration just finished removing and repairing from water damage. Mario was great and explained the whole process. Thank you applied restoration group!

J

Jennifer Berg

Good people With Friendly service and fair pricing