Eureka, United States
4001 Broadway St B
N/A
+1 7074448022
Not only has everyone been so nice and friendly here but they get it done. Whitney is just the best! She tracked down all the paperwork needed to get my husband set up with his cpap and put up with all my phone calls and checking in with a smile and great attitude! We previously were sent to lincare which was a total joke and after 2 months of no help and nothing happening we switched to Apria and wish we would have done it sooner.
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So happy to deal with this company for my wife’s oxygen equipment. The staff is great to work with from the office staff to the delivery men. My wife and I are very great full.
I have received exceptional service from the office staff. We ran into issues needing missing documents to process my cpap order and the friendly staff went above and beyond to get the information and help me with all of my needs. I highly recommend their services.
I want to take a moment and recognize the great work David does for the company. He is the driver that services my wife and I. He makes you feel like you are a real person and not just someone talking to a brick wall. We always look forward to seeing him for our deliveries. I know people are very busy in life and don't always take a moment to write/state the good but I wanted to make sure today we did. Thank you David.
Thank you eureka staff for making my experience wonderful! I received my cpap and it was easy and smooth. I’m sad to see negative reviews but I guess people are more apt to write a bad review versus the many people with great experiences who forget to write the good reviews. Kudos. The sleep lab highly recommended Apria and I see why!
Loving my c-p-a-p. Thank you so much for making this possible. My order was sent to another company and after 4 months waiting I had it switched to Apria and got my machine in only a few days. Much appreciated... -CS
I just want to give a big shoutout to the Eureka office staff. Thank you for always going above and beyond for me!
They've been sitting on the insurance authorization for a month now! They kept trying to tell me they didn't have the auth yet until I finally countered with, "Well, I'm looking at the auth on my insurance website, and it was issued on June 12th." Theft suddenly magically had the auth and were ready to schedule delivery. Now, here we are at 10:43 pm the night before I have to leave to take my 16 year old son to San Francisco for surgery on both of his Achilles tendons and I have no wheelchair for him to use after surgery! First, they tried to tell me it was delivered at 1:41 pm. I asked if they required a signature for delivery and they said they do. I then informed then that I want to see the signature because it isn't mine. I've been home all day waiting on this wheelchair and NOBODY had been to my house, nor has anyone called me! They supposedly put 4 orders in to redeliver the chair tonight and still NOTHING! The after hours call center suggested I go into the local office at 8am tomorrow because apparently they can't even get in touch with their own drivers! Now, despite this wheelchair being 100% covered and paid for by my insurance, I've got to go track the thing down myself on the morning that I'm supposed to be driving to SF for my son's surgery. Without this chair, I'll have to reschedule his surgery which means also having to get an updated authorization with a corrected date from the insurance company. All because some idiot driver falsify claimed they delivered something they didn't actually deliver.
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