Arlington, United States
3808 S Four Mile Run Dr
N/A
+1 7039314575
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I continually bring my car here because the customer service is so wonderful. Everyone there is beyond kind and genuine that it makes whatever is needing to be done to my car, worth it. I live a mile away so that’s also a great perk to walk home after dropping it off.
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Great service they replace me entire exhaust system for a great low price for installation. And suggested a great one for my big boy!
I have a Saab and it's hard to find places that will service them anymore. I called in an scheduled a diagnostic appointment. Shawn was very clear about what was involved, that they could check out everything and if I used them to perform the repairs the diagnostic fee would be subtracted from the total bill. Shawn called me back after they had some time to look around to explain that they fixed the misfire issue I took the car in for, but my 19 year old car was in pretty bad shape and needed new hoses and other labor-intensive work that would add up to more than the value of my car. Honestly, I wasn't surprised. The itemized prices were about what I expected (and cheaper than a Saab dealership would have charged if they were still around). Shawn continued to explain they could get my car in safe operating condition, but suggested I consider whether I would be better off putting that money towards a newer car. I greatly appreciated the perspective and happily payed the diagnostic fee when I picked up my car. I was not charged extra for the small repair that fixed the engine misfire, I presume because the charge would have been less than the diagnostic fee. I know my car is safe to drive, but on borrowed time, before anything else brakes. When I find my next car, I'm definitely coming back to Auto Stop for a pre-purchase inspection. I know these guys are thorough and honest.
Their report was solid, thorough and transparent. With detailed photos of everything and everyone performing the tests. Very good explanations of what was found, what needed to be done and how “urgent” or not each thing needed attention. Repair was on point and quick turnaround. Kind of pricey, though, but I guess that comes with the level of attention and work they did.
Always a pleasure working with these guys! Service is top notch and they explain what my vehicles issues are instead of just charging me- they even offer loaner vehicles, shuttle rides, or provide Uber if you need to get back to your life! 10/10 would recommend and come back! My red devil Gertrude approves!
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