Arlington, United States
900 N Stuart St #614
N/A
+1 7039916398
Used this company and their hired “professionals” broken my screen door, lied about about, and then when they found out I had surveillance retraced their steps. Still not a resolution. Don’t use this app! UPDATE* JUST SO WE ARE CRYSTAL CLEAR, YES THE LAWN COMPANY DENIED ANY DAMAGE UNTIL THEY FOUND OUT I HAD PROOF. LAWNSTARTER IS OFFERING REIMBURSEMENT BUT I KNOW THAT WOULD NOT HAVE HAPPENED IF THE COMPANY WASN'T CAUGHT IN A LIE. SEEK A LOCAL, HONEST COMPANY FOR YOUR LAWN SERVICES! Front lawn is covered in glass after they \cleaned it up\.... beware.
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I recently started using lawnstarter, and at first i had no complaints until they switched my lawn mowing company. The new company came out and blew some debri and cracked my window. I completed the property damage report by the app but it has been over a week and no one has gotten intouch with me about replacement or reimbursement of my window. Im truly displeased with the service i have received thus far from them.
LawnStarter was a non-starter. I was leaving for a business trip and wanted to get the lawn mowed before I left. I made my first appt with them and they promised to send a crew to my house to get it done by the time I was to leave. Without telling me, they cancelled my appt and rescheduled for the following week when I would be gone. I had to call them to find this out. Not only that, I would have to pay a lot more for the mow because the grass would have grown beyond 6 inches. This is my first experience with LawnStarter and they have proved to be unreliable. They wasted my time. Update: Now, finally, after 11 months they respond. Seriously?
After searching online for reputable lawn care providers, I noticed LawnStarter as a top result and clicked the link. The website was very modern, clear and direct, and the company offered to provide an immediate quote. The “See Your Price” process was quick and easy. Once I entered my address, name and phone number, my price was displayed. I didn’t have to deal with any long, drawn out processes like I’ve sadly become accustomed to. Immediately after I placed the order, LawnStarter contacted me to go over details and discuss my experience. On top of everything, the people at LawnStarter really make the company stand out. They are always very friendly, professional and reliable which is a tough combination to come by. Everyone I’ve interacted with at the company has exceeded my highest expectations - they’re a quality crew. With such an easy booking process, best-in-class service and great people, I can’t see why anyone would go anywhere else. Keep up the good work guys!
After graduation, I moved to the Washington D.C. area for a full time job. In addition, I balance a vibrant social life with several yoga and cooking classes per week, so I'm too busy to take care of my lawn! My co-worker Rachael recommended this new company, LawnStarter. I went to their website and got a quote, and it seemed decently priced, so I took a chance and contracted lawn care through them for that week. They called me to set up an appointment, which we set up for two days out. The service that week was awesome, and I liked how the representatives walked me through the process. It was a lot more effortless than other local providers. Another big benefit of LawnStarter compared to other options is the lack of effort I need to put in. I really don't need to do anything, which is great, because I want to focus on my work and my yoga, not my lawn. It's easy to change up the service through their software too. Overall, I have no complaints. Great work!
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