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Potomac Behavioral Solutions

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Arlington, United States

pbshealthcare.com
PsychologistChild psychologistCounselorEating disorder treatment centerFamily counselorMarriage or relationship counselorMental health clinicNutritionistPsychiatrist· Psychologist· Child psychologist· Counselor· Eating disorder treatment center· Family counselor· Marriage or relationship counselor· Mental health clinic· Nutritionist· Psychiatrist

Potomac Behavioral Solutions Reviews | Rating 3 out of 5 stars (2 reviews)

Potomac Behavioral Solutions is located in Arlington, United States on 1901 S Bell St #1125. Potomac Behavioral Solutions is rated 3 out of 5 in the category psychologistchild psychologistcounseloreating disorder treatment centerfamily counselormarriage or relationship counselormental health clinicnutritionistpsychiatrist in United States.

Address

1901 S Bell St #1125

Phone

+1 5712573378

Service options

Online care

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Nathan Stephens

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The lack of care and the billing in this organization is atrocious. I spent 275 on an intake to see if I would qualify for a program they said would cost me 5000. I don't mind paying for their time if I don't join the program, but I think the cost to qualify (they were just asking basic medical history questions that could have been filled out on a form) should go against the cost of the program itself. I spent another 750 on the program with no real results. I decided to stop after that. I thought they were very unfair in how they billed their time. I showed up 10 minutes late because of traffic, so I had to eat that cost, but on another visit the same practitioner showed up 10 minutes late and I still had eat that cost. On another yet visit the practitioner ended the meeting 5 minutes early, yet still I paid same price. All that trimming adds up. I lost 25 minutes (15 because of their schedule issues and 10 because of mine) which equates to 138 of care. Then when I finally got my bills (they wouldn't work with my insurance company), I didn't even have all of the codes I needed to get reimbursed. I am still trying to get those bills reimbursed, but I will probably never see that money again. Every interaction I have had with this group has been awful. For example, in one visit I told the therapist I has was experiencing acute anxiety, and she just kept reading questions from her book. There was absolutely no empathy. On a side note, I asked for a referral for a dietician in my area, and they sent me to someone who I found to have very dishonest business practices. I'm not surprised. Birds of a feather. A year later, I'm looking back on this experience thinking I spent over 1000 that I will probably never see again on a treatment that gave me zero benefit. I've seen a lot of doctors and processed a lot of out of pocket medical expenses, but I've never seen a group that cost me so much and provided so little benefit.

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Lauren Otto

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I've been going to PBS for the past 6 months (and went for a few months about 2 years ago). I had been seeing Julianna Twig for DBT. I had an incident with PBS involving payment. I made them aware that the person paying for my sessions is no longer in contact with me and could cancel payment without my knowledge, and to let me know when that happens. I had a pretty significant disruption in my life and was hoping my therapist would help me out instead of me needing to call everyday to make sure payments went through, and she said she would contact the front desk for me and let them know the situation. They got a direct phone call from the person that was paying for me notifying PBS that they were no longer paying. PBS waited 5 sessions, 750, to tell me about it. My therapist is back tracking on saying she would help me out and the front desk is claiming they made multiple attempts to notify me (I saw them in person twice before receiving a phone call and no one mentioned it when they saw me in person). Long story short, PBS is saying I owe them money for some of the sessions because they recognize they messed up, but also feel that I should have done more. I very clearly had my therapist tell me she would talk to them for me, but she didn't and now I have to pay their mistake. I've had other issues with this place but this just confirmed they are mainly focused on money. Predatory behaviors for money coming from a therapy clinic is pretty sh*tty. DBT is really great and if you can find somewhere cheaper or an online class for it, I'd recommend doing that over paying 1600 a month for pretty minimal help from the actual therapists.

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