Arlington, United States
735 109th St
N/A
+19723883669
Tom's Mechanical service representative, Frank, came within a half hour of the emergency call on our heating unit that was not working on the coldest day in at least 2 years. While he was not able to repair it, Frank was very professional in his analysis of the problem and told us that the unit was working fine, it was an electrical issue and that we needed to contact an electrician. We appreciated Frank's honesty and professionalism. If an issue pops up again in the future, we will definitely contact Tom's Mechanical, Inc. After our experience this time, we trust them to be honest and trustworthy.
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I had our system replaced by Tom's several years ago and the guys and customer service was excellent. When our daughter's system finally gave up, just made one call to Tom's. Once again we were super pleased with the whole process from buying to installation. Hopefully we won't have to replace them again for years to come. When that time comes, I'll call Tom's.
You can’t go wrong with these guys. I appreciate the professionalism from everyone we’ve dealt with. I have an 81 year old home and the air conditioner/heater has never run better since Tom’s has been overseeing it! Give them a call- you won’t regret it!
Tech did an outstanding job and was very professional. I would recommend Tom’s Mechanical to all my neighbors.
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