Ashburn, United States
43045 Van Metre Dr Suite 200
N/A
+1 7033485800
My fiance and I purchased a Van Metre home in Winchester and we love it. The house itself is well designed and well constructed. The buying process was smooth and as easy as it could be. The customer care team is very helpful. (Shirley is a so nice!) We have had a few issues that were resolved. -When we first moved in our smart home package was not setup, but they quickly had the subcontractor come out to get that fixed. -One of our showers was not getting hot water, they had a plumber come out to fix it. -Finally, there was a large tree that had died right behind the property before we took ownership, they had some guys come to take it down for us. I would absolutely recommend buying a Van Metre home since in my experience you are a valued customer before and after the sale.
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Local home builder who offers quality homes in great locations.
Bad experience with the lady who works in the office named Valentina Navarro! First time I met her at the building for a tour, she gave me other prices than what I saw online on the Asbury website!! Plus I’ve confirmed a day before the price with Jessica! Then I said that’s fine because of the location! The price I was told first time from Jessica is 1080 for a studio and Valentina said is 1324. After 2 days Valentina called me to meet her at the office to file the application and I had to bring 350 for reservation fee, when I was on my way to get everything done, she texted me saying the studio that I want was rented earlier in before 9am to someone else!! She is not professional at all, she doesn’t know how to take her responsability and do her job!!
I wanted to express how disappointed we are with Van Metre builder. They advertise luxury condos but quality is just bad. They use cheap materials; wall finishes, trims, doors, window frames, door frames are all poorly finished. Of course, during the building process sales team is nice but that doesn’t help less than satisfactory end product that we are now stuck with. During pre-settlement walkthrough we pointed out issues that were still not finished on our settlement day final walkthrough. People were sent in a month after we moved in, which is major inconvenience. It’s just frustrating as we signed the paperwork just because we knew that we will never get our deposit back. And this is our first home, we went with new construction as we didn’t want to deal with pre-owned home issues. The worst part, is that construction team accepts that some things are not good quality, they own it. Construction director told us not to look at the walls at certain angles as we will see even more imperfections, so not to open the blinds, not to look at walls when it snows. We talked to neighbors in our building and no one is happy. Van Metre also tried to hide the structural damage from some of them. So please, if you do decide to go with this builder - go to your home every weekend during building process as you can catch issues and point them out early on.
Our purchase of a Van Metre Elevator condominium was part of our down sizing plans and was made easily by the Sales Staff and a very helpful Intercoastal Mortgage representative. As a disabled veteran, I couldn't physically maintain a single home any longer and had to seek downsizing, but with a reputable developer. Our first home in Virginia was a Wills/Van Metre product which was excellent in design and structure. We saw the Van Metre name on this development and knew it would be a quality design and structure. Not only did the Van Metre name indicate excellence, the staff and mortgage personnel were very helpful in showing us how we could afford such quality. The total package of condominium, Van Metre Staff, and mortgage guidance was above expectations. Van Metre is Excellence in all phases of building and development.
Van Metre Homes are amazingly done to perfection. I have seen many of their models and have not one bad thing to say about any of them. The attention to detail is tremendous and not to mention customer satisfactory. Very easy to work with and great end results.
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