Atchison, United States
621 Kansas Ave
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
Very beautiful historic United States Post office. Tim is very helpful, polite and professional. I have had numerous issues with my mail being delivered to my house that I have owned since living in this town July of 2005 at the same address. I have had no issues renting a P.O.Box however.
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I've been calling this post office for over an hour and no one answers the phone. In previous times I've always had someone answer. I have been in the post office and heard the phone ring from way out in the lobby so you know they are just ignoring it! Calling the main customer service line won't do you any good if they can't confirm whether or not your package accidentally left with a carrier (when they been advise there is not a mailbox and no mail is to be delivered to the physical address or whether they accidental put the locker key in someone else po box! I don't like answering my phone at my business but ya know it's your job!
Our postal workers are friendly and helpful, the historical building is lovely. However, deliveries slow down to an absolute crawl when they arrive at our local post office. Some of our items were noted as arriving on specified dates that were much earlier than when they actually arrived to our address. Then when you call for help from the USPS in general you will most likely as it was our experience, be placed on hold for 75 minutes only to find out items can sit at your local post office for 7-9 business days before they get it out to your address. No wonder Amazon Prime is wiping the floor with everyone. Some of our items have sit at our local office, or Lenexa for days at a time before they arrive. This needs to be looked into.
USPS Atchison told me they will not allow packages to be delivered to my home because my steps are chipped.
Luv our post office. All the workers are helpful and courteous.
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