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DeKalb County Division Of Family And Children Services (DFCS)

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Atlanta, United States

dfcs.georgia.gov
Department of Social Services

DeKalb County Division Of Family And Children Services (DFCS) Reviews | Rating 1.7 out of 5 stars (5 reviews)

DeKalb County Division Of Family And Children Services (DFCS) is located in Atlanta, United States on 2300 Parklake Dr NE. DeKalb County Division Of Family And Children Services (DFCS) is rated 1.7 out of 5 in the category department of social services in United States.

Address

2300 Parklake Dr NE

Phone

+1 4043705000

Open hours

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Brejuvenated B

I have been unemployed since March 2020....I applied and began receiving food stamps in April.....I am receiving unemployment....I had a review last week between Wednesday and Friday...February 2, 2021, I received notification (NEVER HAVE I EVER received any type of notification of a decision from DFCS this quick) that my food stamp case will be closed because of my income...?????? I am still unemployed....I have a new case worker, Perrymond and I can NOT leave a message because voicemail is full and I've been calling back to back and of course no answer. Are they on vacation????? I don't know who the supervisor is but I have called random DFCS numbers and left messages with hope that someone will eventually get back to me. I have three kids that depend on me, soooooooo.....Maybe the news channel will have better luck.

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Uwana Gorge

Sometimes you get the wrong represented it but Jada M that works as a customer representative is the best they should hire more people like her she’s kind patient and understanding that everyone it’s not computer literate and we all need help sometimes Defac has change my opinion on customer service after speaking with Jada M from Dekalb Georgia If you ever had to get a customer service representative she would be the best they should give her a raise She’s very positive and patient and knows her job

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Breana P.

I had the absolute worst interview with Q. Burnett case worker number 702439. She was absolute hell rudest person ever. There is document I have to have that says my unemployment has been exhausted. However GA dept of labor haven’t been doing their job either. So they just stopped my payments with no letter. I haven’t received benefits in over 2 months. I explained this to her. And she said she couldn’t help. Didn’t even try. She told me I would continue to be hungry and laughed and hung the phone up in my face. I’ll be moving forward to finding her supervisor. But these are the kind of people you have “helping” the less fortunate. She also told me her supervisor wouldn’t call me back.

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Lamesha Robinson

Absolutely unacceptable how I have not been able to reach an actual person or my caseworker for the longest and still haven't spoken to anyone. I even uploaded my required documents and get a notice about losing my benefits. These folks don't care about no one children but the minute they find out there is no food in the house they want to open a case and try to take your children. I hate the fact that Georgia do all they paperwork on paper and by hand.

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Iyana Nicole

I really don't know how we are supposed to contact someone when you can't call because their number doesn't work. I mean, can you report them to the better business bureau? I've reordered my card like 5 times and have not received it. I'm trying to find out what's going on but they make it literally impossible to contact them..

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