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Ferguson Bath, Kitchen & Lighting Gallery

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Atlanta, United States

fergusonshowrooms.com
Bathroom supply store· Appliance store· Kitchen supply store· Lighting store

Ferguson Bath, Kitchen & Lighting Gallery Reviews | Rating 3.1 out of 5 stars (5 reviews)

Ferguson Bath, Kitchen & Lighting Gallery is located in Atlanta, United States on 3069 Bolling Way NE. Ferguson Bath, Kitchen & Lighting Gallery is rated 3.1 out of 5 in the category bathroom supply store in United States.

Address

3069 Bolling Way NE

Price range

$$

Phone

+1 4044959919

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

...
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A

Anita Brinson

We attempted to order from Ferguson and the sales person seemed much more interested in commission rather than customer satisfaction. There was little follow up and he made no attempt to provide us with options to get our appliances installed. Order kept getting delayed, making us feel that possibly our order was given to someone else. Very poor communication and we ended up cancelling our order.

C

Cassandra Bradford

Extremely unhelpful. Online it says the showroom is open on Saturdays until 2pm. We called several times to confirm they were open, but no one answered. My husband and and I drove down to look at fixtures and searched for the showroom for 20 minutes, as it is on the second floor and there is only one small sign with no instructions regarding the location or the fact that you have to enter a lobby and go up the elevator. Once we arrived, we saw a “closed” sign had been printed and taped over the hours for Saturday, but the showroom was open and there were people looking around. We walked in the door and the lady at the reception desk ran over and informed us they were “closed” except by appointment on Saturday and that we could come back Monday through Friday to “wander around.” As two working professionals with a small child, the last thing we have time to do M-F 9-5 is “wander around.” I suggest they answer their phones, post accurate information and directions online, get bigger/clearer signs, and be more accommodating.

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Nona Johnson

My first experience working with Ferguson was in 2009. I outfitted my entire house top to bottom from henges to toilets to lights to doorknobs to showers, literally everything! I couldn't have been happier with my rep, LaToya and the entire experience. Fast forward eight years, several moves and I am back in the gallery but not as a customer (at the time), rather as a vendor for an event. AND LaToya remembered me!! Our professional relationship has grown and flourished over the last four years. I will continue to recommend Ferguson Buckhead as well as Ferguson Alpharetta to anyone looking to add something special to their homes or businesses. I have never had a bad experience in the 12 years of working with Ferguson. If you run into a snag for whatever reason, make sure you contact Bruce (Buckhead location) or Martha (Alpharetta location), and they will make sure you are well taken care of. They really are a dream team!

D

David Rafeedie

Knowledge staff of experienced professionals. Was a pleasure working with Latoya to sort through the options available and select the right appliances for my home.

C

Chris Meares

Overall the showroom is nice, with a lot of options for you to see in person. My wife and I made an appointment and drove down. We spent over an hour with the consultant, picking out most of what we needed. Unfortunately we never got a proposal/invoice, as there was zero follow up from the consultant. Decided to go to the Kohler showroom in Alpharetta a couple weeks after, and I would highly recommend doing the same instead. Kohler consultant had us a proposal by the end of the day, and we placed our order a couple days later.

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