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Firestone Complete Auto Care

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Atlanta, United States

local.firestonecompleteautocare.com
Brake shop· Oil change service· Car repair and maintenance service· Car battery store· Tire shop· Vehicle inspection· Wheel alignment service

Firestone Complete Auto Care Reviews | Rating 3.4 out of 5 stars (5 reviews)

Firestone Complete Auto Care is located in Atlanta, United States on 3000 Headland Dr SW. Firestone Complete Auto Care is rated 3.4 out of 5 in the category brake shop in United States.

Address

3000 Headland Dr SW

Phone

+1 4044484931

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Eerie Harris

If I could put no stars I would...yesterday.I scheduled an appointment for an alignment for 2 o’clock car was still not done at 5pm so I called at 5:15pm and s/w the front desk guy he said they couldn’t do an alignment because my car was to out of alignment. Which was fine. I drive a BMW 238i and figured I would just bring my car to BMW dealer. So I told the guy I will come pick up ASAP. When I got there to pick my car up, all the windows were rolled down, my sunroof was open completely in which when I dropped it off I made sure to make sure everything was locked and rolled up. I wondered to entire time seeing this pulling up ‘why is my windows and sunroof down for an alignment? This really upset me because of the location and thief. The workers here need to know that our personal items are in our vehicles and if they are open and rolled down when we pick our cars up...what security does that give us? I talk the mechanic (Sam) whom was assigned to my car before I left he was very unprofessional , when I asked about my windows and sunroof being left down/open? He just smirked and walked away.I feel like he was joy riding in my car with the breeze blowing in the wind. To only tell me u can’t do my alignment that took over 3 hours to call and tell me. Really? My experience was horrible and I wouldn’t suggest any high end cars to get any service here because they will make you feel like you shouldn’t of never. I would never bring my BMW there again. Today was a complete waste of time.

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Dana Brown

Went for a Wheel Alignment - BUT MY CAR IS TOO LOW. 5th business I've been to.......anyhoot, the FIRESTONE guys were helpful in giving me a possible location. Next time (MONDAY) I'm sending a photo.

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Rachelle Cass

Scheduled an appointment for Tuesday, got there on time ready for my appointment, even willing to wait a lil while longer... He told me nothing he could do about it but reschedule for Friday... looks like a habit for them just go elsewhere.

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Leamon Hood, Jr.

All in all, I appreciate the service rendered on my vehicle and have no problem whatsoever allowing this establishment to work on it in the future.

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William Smith

This auto place damages your car in an attempt to get repeat business. I took my car in Saturday 3/24/18 for a simple alignment. Once I picked my car up I went home to check under the hood. I discovered the wheel that governs my drive train was bent by what looks like an airgun and the drive belt started the tear. I know that this damage was not there before because I put a new air compressor in my car and the drive belt is connected to that same part. Please do not trust this site and if you have to go please take multiple pictures of your engine before you go.

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