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AT&T Store

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Rome, United States

att.com
Cell phone store· Telecommunications service provider· Cell phone accessory store

AT&T Store Reviews | Rating 3.8 out of 5 stars (5 reviews)

AT&T Store is located in Rome, United States on 405 Turner McCall Blvd NE. AT&T Store is rated 3.8 out of 5 in the category cell phone store in United States.

Address

405 Turner McCall Blvd NE

Price range

$$

Phone

+1 7062334200

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Ruthann Weeks

The sales rep at my local store sold me an iPhone 12 pro as a new phone although there was no plastic wrap as if the box has been opened. I was also talked into adding a dummy line so that I could get a better price on my monthly bill. I feel like maybe I was taking advantage of.

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Julie Smith

JaQuan spent over an hour with me today patiently answering my questions, setting up my new phone and even noticed we were paying more than we should for our service and worked to lower the bill. His politeness, attention to detail, and going the extra mile (even putting my apps on the same place on my new phone) really made an always tedious experience so much better. I appreciated his kindness.

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Misty Stargell

I went to AT&T in Rome, Georgia and had the best associate, Denisha. She was so helpful, knowledgeable and kind. Everything went smoothly and quickly. I appreciated her knowledge of products and services and taking time to set up my phones. The entire store was very friendly and made it an inviting atmosphere. Thank you AT&T for your great choices in employees!!

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Shawn Reese

Poor service. Sales person was unprofessional, started ordering the cheapest phone that they carried before showing us what was available. When questioned about it, she literally said that she assumed that we wanted the cheapest. When the order for the phone came in, my dad who is in his seventies, was just given a phone number to call to activate. The problem with this is, THE MANAGER does this after opening his old phone up and not bothering to tell him that it was still active. My dad left thinking he had no active phones. Bottom line, THE MANAGER could have activated the new phone in the store. All it would have took was 2 calls, one to me, and one to activate. Poor service from the top down at this location. I would have given 0 stars but it's not allowed. I have also placed a formal complaint after the MANAGER got combative about the situation and refused to give his name.

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Ryan Clough

Worst customer service I have ever seen in my entire life. The staff must really hate their job because their attitude is terrible. Been in there twice and was treated disrespectful each time. The girls are extremely snobby stuck up as if they are above you and don’t have time for your questions unless they are making Commission. Today one of the employees (female) yelled at me and my 3 children from across the room embarrassing me and my family because my hands were full from just paying 3,000 for new iPhones and Holding all the boxes and couldn’t get my mask on. I’ve herd horror stories about the place but never expected it to be this bad. I will never enter that store again. Oh and don’t worry about filing a complaint because the manager maracas will pretty much blow you off. DO NOT SPEND YOUR MONEY HERE order online way better customer service.

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