Aurora, United States
1565 Aurora Ave Ln
N/A
+1 6308929294
I just want to report this company, as a semai truck of their property threw a rock and which crashed into my windshield of my truck. And they didn’t want to take responsibility and pay for the damage to my pickup truck. They never paid me for the.
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When we moved to our new house, we ask the smaller bin, we were told someone will come to pick older one that the previous owner had and bring a new one. However nobody showed up that time, I called them back, they told me that, in Their system it shows that it was exchanged for smaller. I told that it wasn’t and rescheduled again for them to exchange. Guess what? Nobody showed up again. But we were billed for the big bin, and I called them today, the excuse they used is that the bin never was outside when they came to exchange. Which is not true!!! The customer service lady was insisting that whatever notes she has on the file those are correct and she is not willing to revise our bill. This is so frustrating!
Groot is #1 for our residential and construction waste removal. Our sales rep. Jason Schroeder is always responsive, attentive to the details and works with field staff to take care of every request, every time. Great staff delivering great service make Groot worth every penny.
I worked with Jason Schroeder, service was super fast on time deliveries. as well as very easy to work with
We have been using Groot Aurora for awhile now and their service has been exceptional. Lisa Lombardo has been helpful and easily available whenever we have needed to make any changes or help in general. Highly recommended!
Deli
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