Aurora, United States
1631 Landmark Rd
N/A
+1 6308019060
Customer service is great. They've gone the extra mile since the pandemic started to keep everyone safe and still maintain the same service level. Nice new sales counter but guys like Ken are still the advantage that this branch has over the others.
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Munchs is great They only sell to contractors They take care of us on every job. Steve and Bruce and all the counter guys are awesome.
Great service, great personell. ...always answer calls. Lots of parts in stock. Been doing business with this location for over 10 years . MUNCH IS GREAT!
Never have anything in stock. Dont waste your time. I go there for strictly for underground gas pipe and the never have any of the fittings in stock or only have 1 or 2 in the whole company. Taking my business to Porter Pipe
DO NOT BUY!!! any equipment or supplies from this company. They will not back you up if things go wrong. I purchased (x2) top of line Honeywell humidifiers and both had issues. After numerous calls to the office including talking with managers/supervisors and all still nothing. Nobody will return your phone calls if things go wrong i promise. That's what happened to me. I also spoke with Jake Kluza the so called district sales manager promising to repair and or replace defective parts that never happened. Not only his last visit left a portion of my basement and mechanical room flooded after again a major leak happen from the humidifier around the rim. They keep blaming that it is the installer fault. They are so wrong...!!! They will keep replacing parts until you get so sick of them that you give up. This company is a joke. I finally hired an engineer to diagnose problem in full and found that i have a bad batch of humidifiers i bought. Its been about 4.5 months and still nothing from Munch's. Broken humidifiers with no help in sight. I am so disappointed and I mean it from costumer service to management. I have bought equipment from them for the past 8 years and yet they will not come thru for me. Very unprofessional !!! I will never buy from them again. PLEASE DO NOT BUY FROM THEM and if you do BEWARE!!! I SUGGEST HARRY ALTER CO. they are the best.
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