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Austell Gas System

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Austell, United States

austellgas.com
Gas company· Utilities

Austell Gas System Reviews | Rating 3,5 out of 5 stars (5 reviews)

Austell Gas System is located in Austell, United States on 2838 Joe Jerkins Blvd. Austell Gas System is rated 3.5 out of 5 in the category gas company in United States. Austell Gas System is an utilities company based out of 2838 Joe Jerkins Blvd, Austell, GA, United States.

Address

2838 Joe Jerkins Blvd

Phone

+1 7709481841

Headquarters

Austell, GA

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Bethany Marston

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The customer service reps are nice but they have a monopoly in the area. Which would be okay if they were even the slightest bit competitive with rates. Their prices are insane and you cannot lock in fixed rates. I hate it and wish I could change to literally any other provider. Whenever my house needs a new furnace I’ll be ensuring it’s electric just so I won’t have to give any more money to Austell Gas

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Tabi Lawson

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I'm not sure why Austell Gas has put up with me for so long. Not to say too much about myself, but I am the worst at paying them late. They are always so polite though. We also bought two gas heaters from them on installments. The first one was so nice, we went back for a second. Thank you Austell Natural Gas! I appreciate your consistently great customer service!

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S. Thomas

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Best experience in an emergency situation..Chuck came out very prompt to check for a gas leak which he did discovered one. He shut my gas off and stated that the leak had to be fixed and would come back and turn it on. Three days later it was fixed and he returned very fast in and out and did the job with a smile. He was great so thankful to get him.. If I could give 10 stars I would. Keep up to he great work Austell Gas

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Andrew Kovski

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Worst experience Iv ever had with a utility company. Their online payment method is a joke! Good luck getting your bill paid every month

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Denise Dukes

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Well I have been a commited customer since 1992. I have purchased 2 gas hot water heaters during this time. Austell Gas System has installed both of them to residence. I was looking forward for them to install the 3rd water heater. I was let know that it would be 4 or 5 days before the installation to begin. I began preparing the space that the old waters came out of. The installer did finally arrive 5 days later at nearly 5:00 in the afternoon. Rude gentleman walks in takes 2 minutes to look at the space where the heater should go. He turns around and as he is walking towards the door says '' our heaters won't fit there is NOTHING I can do''. I called the office, left message after message with the manager Mr. Mauldin and the installer regarding other options.... that was pointless! No person from Austell Gas Co. has even called me back to help me at all. What kind of cutomer service does this?

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