Austell, United States
210 Riverside Pkwy
N/A
+1 8005353936
We built a house which was completed in 2016. Doors and windows were all bought at JeldWen. We’ve had issues with aluminum cladding from the beginning - and the cladding is now separating again - but - no more warranty ... Yet another issue is that the outdoor doors have jeldwen locks. One failed completely , another is on the way out. The company sent new locks - but the way these doors are designed, there is NO way to take them off to get to the lock! The hinges are different than other door hinges. We will have to take out the frame ( brick work included ) to get to the lock to be able to use the door again. This is simply a huge disappointment - unless you’re dealing with doors or windows a lot, I don’t know how we could’ve known. The rep sold JeldWen as a fantastic company with great customer service. The experience we had was totally different. There next to no customer service!
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No updates to give customers. Late deliveries. Incorrect products delivered and they expect installers to fix their mistakes. This is Jeld-Wen.
Trash company, no training, dont care about workers. Let certain people do what they want.
low E glass is too reflective and ruins the view through the door or window.
A good place to work
Deli
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