Austell, United States
4792 Old Westside Rd
N/A
+1 7709481555
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
I purchased several parts and a couple I didn’t need for the front end of my wife’s beloved Infiniti. Pair of head lights, one was bad, but not the one I needed. Good, main reason for other purchases, worked out well. Top radiator support harness with lights support bracket....this is where the issue came in. I knew it had to be cut, drivers side was correct, passenger side was butchered. Spoke with owner and was told verbatim,”old car, it is what it is”. I deal with over 100 customers a day in my business, but it is not always it is what it is. Totally can’t use this part without a lot of modifications. I moved here a years ago and was looking for a reputable and dependable salvage yard as my business fixes these things for people with low income. I shall continue my search. The Owner whom I was told and spoke with is Marty. I ask him about the situation and he said I will put you through with the salesmen that helped you....boom, off the line. I wasn’t interested in talking to Angel, already did that and was put to the supposedly owner who pushed me back. I purchase between 110-160,000 dollars worth of used parts a year and thought I found a good spot for quality. We have all been wrong at some point. Go elsewhere.
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Sure is a lot of consistent complaints about the same thing. I was going to get a transmission but these reviews has caused me to feel smarter going to someone else.
This is the worst customer service, i've ever experienced, take into consideration i don't usually write reviews. This business is unprofessional, disrespectful, and presumptuous. If you're looking to be affiliated to a business with those attributes this is the business you're looking for. 0/10
They might be a salvage yard but the customer service from the guy in the front is horrible. You are selling to the public my friend there is a certain level of respect that everyone deserves.
I just love this place to Services great they do the curbside pickup you this pull up the stick they hand out wait again out the window and your part is there
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