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Affordable Burial & Cremation Service

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Austin, United States

centraltexascremation.com
Funeral home· Cremation service· Monument maker

Affordable Burial & Cremation Service Reviews | Rating 4 out of 5 stars (4 reviews)

Affordable Burial & Cremation Service is located in Austin, United States on 13009 Dessau Rd M. Affordable Burial & Cremation Service is rated 4 out of 5 in the category funeral home in United States.

Address

13009 Dessau Rd M

Phone

+1 5123542509

Accessibility

Wheelchair-accessible entrance

Open hours

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Katherine White

My experience with Affordable Burial & Cremation was surprisingly one of the most pleasant, stress-free, and comforting experiences following the passing of my father. Every detail was executed with dignity, respect, and compassion. From picking up my father from the hospital in the middle of the night (we had not prepaid or made arrangements with Affordable in advance) to the phone call with co-owner Mr. Joe Falcon shortly after 9 am the morning my dad passed away to when I picked up my father’s ashes. What I will remember most about Affordable Burial & Cremation is their personable, humble hearts. They made one of THE hardest times in my life surprisingly and significantly better. Because they really care. Because they ease the burden and enter into this situation with each family. Because they’re experienced and handle all the details while freeing up the family to simply grieve. Mr. Falcon led the phone conversation with genuine compassion, never rushing into what paperwork was required or demanding us to pay before anything was done. As one of the first people I talked with only hours after my dad passed away, his calming presence was reassuring and felt very dad-like. Only after Affordable called to say my dad’s ashes and death certificates were ready to be picked up (well AHEAD of when they had estimated) did they send me an invoice. That was the first mention of a bill. They humbly led by providing excellent services, taking care of business first and foremost; this greatly eased my mind. For that, I’ll always be grateful!

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Kelly Cunliffe

What an awful experience!! I came from va on dec 21st and they couldnt let me see his(my brother) body until jan 4th! Even after explaining we are from va and my daughter had to ship out for the navy on the 3rd. No compassion or caring in the womans voice at all!! I even said they are open 24 hours a day i will come at any time!! Nope not even trying to accomodate at all. Never will i recommend this place!!!

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Dave Rotheroe

Great service, but they told me lied to me multiple times on when the death certificates were available (a month before they told me they were ready) and on the cremation date (three weeks before they told me). They promised me they would let me know everything and I could pick them up as soon as they were ready - multiple times. Run, don't walk away from them.

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John Irwin

All I can tell you is what I’ve been told by my wife after the passing of my Mother in Law. A totally unprofessional operation. You would have never spoken to me the way you did my wife. The BBB will be contacted. I love how you managed to shut my voice on your page. I love to look forward to meeting you in court, telling (Tamara)that your establishment said my wife sill owed you 300 dollars after she had her MOTHERS remains removed from your facility. Check your records from the last............. Oh say less than a week. Good day Sir, I Truly hope you sleep well at night.

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