Austin, United States
1801 E 51st St Bldg. H
N/A
+15123225104
I’ve had several Covid tests here and cannot express how much I truly appreciate the level of customer service, empathy and how each nurse and doctor I have met has such an amazing bedside manner. I also had to have my 4 year old tested (nose swab) and nurse Vivian was amazing! She knew exactly how to treat my son and put me at ease! Highly recommend!
like
I drove my husband here so I’m just going to comment on the facility and not the actual urgent care itself. We walked in at 7 AM, was greeted by the friendly staff and quickly checked in. Comfort wise this place is great. The waiting room is spacious with comfortable chairs & sofas and flatscreen TVs. There’s also Wi-Fi, bottled water and restrooms in the waiting area. If you’re going to be waiting for someone for an extended time and need a break there’s a H-E-B and a Starbucks next door. Plenty of free parking, open 24 hours.
What an absolute brain massage to come here during an asthma attack in the midst of a plague. I was worried about the potential of getting COVID by going in to an ER, and went to this one after recommended by a friend. The front desk staff and nurses were all kind, patient, attentive, and made the trip feel very safe. They helped me get the good stuff (OXYGEN) and discussed proactive asthma management plans to keep me out of emergency situations in the first place. I hope I don’t have to go back soon, but if anything comes up again, they’ll be the first.
The staff were very courteous and friendly. Wait time was not long and we were given clear instructions for safety protocols. We were not rushed through and the staff took the time to explain everything and answered all of our questions so we were confident that we were getting the right tests required for our travel. This was our second time using Austin Emergency center and would definitely recommend to anyone.
Very easy registration. Staff were efficient and pleasurable! They give great comfort with knowing how the process is for getting the Covid test! I would definitely recommend this location for testing and any other emergencies based on the staff alone!
Deli
The best companies in the category 'Deli'