Austin, United States
11308 Jack Rabbit Trail
N/A
+15127094391
Austin Nites Party Bus company was so easy and friendly to work with. Robert was quick to answer my call/questions and verified everything through email. The driver Terrell was very friendly and professional. The group and I felt very comfortable the entire time from the the time we were picked up and enjoyed our service. The bus was very clean, smelled great and the stereo system was awesome! The price was very good, service was the best and would use them again next summer. We definitely felt appreciated . Booking with the company was the easiest thing I had to do and with everything going on Robert had the solution and recommendations for us.
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Several of my best friends and I have December birthdays. We decided to get a big group together for a night out. Austin Nites Party bus had the best price for a party of 20. I had researched several companies and chose them simply for their prompt and attentive customer service. Plus the bus compared to others I looked at was far the funnest looking. They did not disappoint! From the second Tyrell (our bus driver) showed up, til the very end of the night, it was a complete blast with no worries. We all (22 of us) highly recommend this company and service. They were extremely attentive, paid attention to detail, and made our night a most memorable one. We even left some items on the bus and was easy to keep in touch and recover. Thank you Austin Nites party Bus!
Amazing customer service! We had several changes in our plans, and they accomodated for everything. Their planning and pricing is incredibly fair and reasonable. Great company, great guy.
Austin Nites made my birthday an absolute success! Robert and Melissa are extremely professional, punctual & the service was beyond excellent. I wanted a safe, fun-filled night out with friends & they made sure that happened. Their bus was immaculate, music was ready to play when we boarded, easy storage for our ice & drinks & super convenient built in cup holders to enjoy the ride. If you are looking for a company that will go above and beyond for you, this is the company to call! And even better, they are locally owned and operated! Will be booking them again soon for sure!
I rented a party bus through this company a couple weeks ago. In the beginning, Robert was extremely accommodating and friendly. And our driver, Terrell, was great. We got dropped off at COTA for a show and had a great time! But where it turned south was at the end of the night. I texted our driver 30 minutes before we needed to be picked up (like he requested) and he said no problem. Then we left the concert and were walking to the pickup spot where I gave him a call. He said he got in an accident but would only be 20 minutes and I said that's fine. 20 minutes roll by and I gave him a call again, no answer, but texted and said it would be another 20 minutes. We ended up waiting in the cold for almost an hour and well after most people had left COTA. Multiple people in our party ended up just taking ubers because they didn't want to wait. The whole point of a bus is so you don't have to wait. The next day, I texted Robert saying we would like a refund for the extra hour we paid for waiting that we wouldn't have used if we had been picked up on time. He said he would call to discuss but never did. I've now sent him multiple emails - mind you, being incredibly nice about it. All I asked for was an hour refunded back - not the whole thing, not even half. But still no response. The customer service level of this company is terrible should anything go wrong. So hire them at your own risk.
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