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Brookdale Westlake Hills

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Austin, United States

brookdale.com
Assisted living facility· Hospice· Retirement home· Medical Practice· Home health care service· Retirement community· Senior citizen center

Brookdale Westlake Hills Reviews | Rating 3.8 out of 5 stars (5 reviews)

Brookdale Westlake Hills is located in Austin, United States on 1034 Liberty Park Dr. Brookdale Westlake Hills is rated 3.8 out of 5 in the category assisted living facility in United States. Brookdale Westlake Hills is a medical practice company based out of 1034 LIBERTY PARK DR, Austin, Texas, United States.

Address

1034 Liberty Park Dr

Phone

+1 5123283775

Company size

11-50 employees

Headquarters

Austin, Texas

Accessibility

Wheelchair-accessible entrance

Open hours

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M

Matthew Wise

So far my relatively young and able friend who is getting care that sounds decidedly mixed. Hopefully I'll be able to update this review soon.

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Danushka Lysek

Shame on you. We just had a patient come in from this facility for post op care and he was severely dehydrated, and not able to speak. He seemed comatose when only a couple weeks ago he was in fine health and chatting with our staff. When we called the facility to have him picked up the staff was extremely rude and hung up the phone on us. If you care about your loved ones DO NOT use this place!

J

Jacqueline Boykin

My father just completed a 2 week rehab in this facility. Actually we discharged early because the care was so bad. I'm pretty sure they are without a director of nurses and it shows. He sat too many times with his needs not being tended to and he was not a difficult case. Absolutely no communication with the family about anything including when he got terribly sick in the middle of night. I wanted to like this place since it is close to my home. Sadly, I could never recommend it. Before we left I spoke with the director about a couple of issues such as call button on the floor, left in a wet bed for way too long, long wait for call button to be answered, no water on his tray table, sitting for over 5 hours in a wheelchair, it goes on and on. The director showed little concern. None of these places are perfect, but this one is far from it!

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Katrice Shelton

I use to work here and I loved it there one of my favorite jobs ever. I just had one problem and that was my supervisor everyone else was so nice and lovely to me I can't say nothing bad about this place they take real good care of the residents and there associate's. I wish I can go back to work there but I still love everyone there.

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Ann Finley

My parents are 92 and have lived in the independent section of Brookdale Westlake Hills for 2 1/2 years. We have been beyond pleased with the care they have been given! The people that work at Brookdale are caring and want to do anything to make sure the residents are comfortable and happy. It is a wonderful place. My parents need extra care to be able to remain in the independent section of Brookdale. The personal living services that provide caregivers for residents is outstanding. The woman that work in this area try their very best to help with caregivers that are well trained and are compatible with the residents. We’ve been blessed with amazing caregivers. My siblings and I are extremely thankful that our parents are living at Brookdale. They have a beautiful apartment, they are surrounded by caring people and the people that live at the Brookdale are very loving and interesting . We are very, very pleased.

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