Austin, United States
6101 Burnet Rd
$$
+1 5124581933
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Assembly serviceRepair servicesService guarantee
Britt, the manager at Capital Music, was amazingly helpful in helping me find a piano. When the shipping from the manufacturer was delayed, he spent a couple days on the phone with them, negotiating to have me sent a higher-end model (!) for the same price. Taxi, the man who delivered my piano, was incredibly careful and professional. Good vibes all around—highly recommended!!
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We went in today to buy a piano bench. The man behind the counter immediately greeted us, but explained he’d be a few minutes as he was working alone. He went on to apologize a few times for the wait while helping the customer before us. The wait was perfectly reasonable but I appreciate how concerned he was with customer service. He ended up selling us our preferred piano bench at a great price. This was after returning two poorly made piano benches to Amazon. We should have gone to a brick and mortar store first, I appreciate service like that. We will definitely be back for future piano needs.
What a great experience renting and then purchasing a piano from Capital Music Center! I found myself in a situation that many parents do...getting kids started with piano lessons. I had no idea what kind of piano to get or whether or not my kids would enjoy learning piano...and then continue to take lessons. Britt at Capital Music Center made the process easy by answering my questions and allowing me to rent a piano with the payments applied to the purchase. The first payment included the delivery, which occurred a day after I called...now that is white glove service!
Loving my Roland HP704 piano. Great sound and great support from Capital music. Pricing was good and I like the provided headphones and material. The hp 704 sounds and feels like a real piano and the headphones sound like your playing with your headphones. Amazing.
I was in the market for a electronic drum kit and came across Capital Music Center. They have a very friendly and helpful staff. I spent a few hours asking Britt and Taxi questions that they thoughtfully answered and brought up a few questions that I hadn’t thought of. Their insight helped me decide on both a kit that fit my budget and desires, but also in some of the components that I might want to upgrade. On the subject of component upgrades. They were able to do that for a very reasonable cost, which was a huge plus compared to the chain and online stores that had I talked with as well. All in all, I am very happy with my purchase and the before/after sales support from the staff there. I highly recommend them and they will definitely be getting my return business.
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Wheelchair-accessible car parkWheelchair-accessible entrance