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Covert Ford Inc.

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Austin, United States

covertford.com
Ford dealerCar dealerCar finance and loan companyTruck dealerUsed car dealerUsed truck dealer· Ford dealer· Car dealer· Car finance and loan company· Car leasing service· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Covert Ford Inc. Reviews | Rating 4 out of 5 stars (5 reviews)

Covert Ford Inc. is located in Austin, United States on 11514 Research Blvd. Covert Ford Inc. is rated 4 out of 5 in the category ford dealercar dealercar finance and loan companytruck dealerused car dealerused truck dealer in United States.

Address

11514 Research Blvd

Phone

+1 5123454343

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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M

Meesh Dot

Francisco was so immensely helpful to myself and my mother. There is no one else I would have wanted to work with more in the purchase of my new SUV. He went above and beyond to ensure our happiness and was so kind and knowledgeable. Request to work with him if you can! Huge thank you to the Covert Ford team :)

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Will It Fizz!

I own a 2015 Ford Fiesta and I have been coming to Covert Ford for over a year. I have always received great customer service, this time I have felt Myself and my car are no longer welcome at covert ford and I will never receive the same service ever again. When I arrived to pick up my loaner the service advisor “ Brad Massey” confronted me with a complete investigation report on my previous warranty work and made remarks like “maybe you purchased this car at a auction and you are just here to get free recall warranty work, for the dual clutch automatic transmission ” since I purchased the car used in 2017 with 21,000 miles I have come to covert for the same transmission issue twice and the dealership has fixed the issues but this time they didn’t , same exact issue as before. I will not be returning to a dealership that I no longer feel welcome at. It is not our fault ford sold us a car with a defective transmission that ford is suppose to honor and make right by the customer.

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Brandon Drane

This review is for Katelyn and the amazing staff in the service department. I originally was working with Chris until he unfortunately was out sick for a week. Chris made sure I would be well taken care of on his behalf and did an amazing job with the transition to Katelyn. Katelyn went above and beyond to ensure my truck was well taken care of. She was very attentive and prompt on providing me with the status of my vehicle as it was being repaired, what the deadline was looking like, and made sure I had a loaner vehicle if needed. I was not able to pick my truck up once the work was completed. She informed me it wasn't a problem one single bit and delivered my truck for me! Talk about a 5-star service! Thank y'all for everything you have done for me! I will definitely be returning to Covert 183 with my vehicles!

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Laura Wortham

Francisco was great. He took time to really explain the features of the vehicle. Even though I had test driven the same car at another dealership, he was more than happy to take me for another spin and really go into detail about the vehicle. I did the leg work and came prepared with the exact vehicle I wanted to look at and ended up buying from them. Went to other dealerships that had the exact same vehicle and didn't have nearly the positive experience. I would recommend Covert!

J

Jennifer Chavez

I had been looking for a vehicle for months and was talking with 2 dealerships. I ended up going with Covert Ford Austin because of the up and beyond service I got from Francisco. He answered all my questions and showed me several vehicles to make sure I got in the vehicle that I really liked AND at the right price. I never felt rushed and he helped me for hours. Once I got the SUV I really loved, he even came in on his day off to make sure the final step in my buying process went smooth and that the SUV had everything done that it needed to. I will definitely be back when it's time to buy my son his 1st car!

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