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Crystal Clear Pools & Spas

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Austin, United States

poolrelief.com
Swimming pool contractor· Hot tub repair service· Swimming pool repair service· Pool cleaning service

Crystal Clear Pools & Spas Reviews | Rating 4.7 out of 5 stars (5 reviews)

Crystal Clear Pools & Spas is located in Austin, United States on 700 W Applegate Dr #100. Crystal Clear Pools & Spas is rated 4.7 out of 5 in the category swimming pool contractor in United States.

Address

700 W Applegate Dr #100

Phone

+1 5123399304

Service options

On-site services

Open hours

Mon
8AM–5PM
Tue
8AM–5PM
Wed
8AM–5PM
Thu
8AM–5PM
Fri
8AM–5PM
Sat
Closed
Sun
Closed

...
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T

Terry Dickey

My 22-year old pool needed substantial repair due to collateral damage from a different vendor’s pool deck replacement. Johnny and his crew did an excellent job repairing pool, which included beam bond repair, new coping, new tile, new plaster, and pool restart. I am very pleased with their work and my repaired pool looks great. Looks almost brand new.

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Allan Miller

We thought we had a slow leak in our pool and a neighbor highly recommended this company. They fixed his leak five years ago and he thought they were great. I contacted them to provide leak detection. I was frustrated initially because they would not return calls for me to order their service. The initial communication was very poor, but I pushed on because my neighbor spoke so highly of them. We finally booked the appointment after multiple calls. They came, detected where the slow leak. They circled the deck and drilled a small hole. I received a 600 invoice for the leak detection and 1,200 bid to have them do the work. No calls from them to explain what they found afterward. I just receivd an email with 2 invoices. I called and discussed the leak. I told thew will promptly pay the 600 (which I did). Then would call them back after discussing the repair work with my wife. We were already to hire them to complete the repair. I called and left a message. NO RETURN CALL. I then emailed the person who sent the invoice (Seth) and never heard from them. Considering what I already experienced when scheduling the leak detection, I stopped myself and thought..Why am I chasing this company to hire them? I am the customer. I had to chase them to hire for the leak detection and now I am chasing them to hire and complete the repair. What is the experience going to be like if I hire them to do the work and something goes wrong and need them to come back?? I already know the answer to that question, so reaching out to one of their competitors. This company obviously does not value their customers.

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Deborah Peyton

I really appreciate the great service and customer service I have gotten from Crystal Clear. All of their service technicians have been awesome; with Cameron as my \Go to Man for our pool!\ Cameron is extremely knowledgeable, responsive, friendly, and easy to learn from. We have had maintenance on our pool LED lights, thermostat, and our control panel, and recently had a new heater installed by them. It all works great! And Seth in the main office is great to work with for scheduling and billing. We feel very fortunate to have them here in Austin.

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Greg Sanchez

Cameron from Crystal clear pool and spa is absolutely amazing. His knowledge is far beyond anyone I have ever worked with in the pool industry. I have worked with several pool professionals over the past several years. He knows pool construction and equipment setup better than anyone I have ever met. I promise you that with just a 15 minute conversation he will have you convinced. Cameron came out to fix a heat pump issue and in just a few minutes he figured out the problem that two others were not able to troubleshoot. Additionally, was able to help me configure the pool automation. And if that was not enough he offered some suggestion on how I could improve my equipment setup. There was no sales pitch, he was just being helpful. Ultimately I asked him give me a quote and come back to make my system run ever better. Once I hear back from him I'll post the results and a review.

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Carol Wolf

I really liked the design of my pool. It is different than any I have seen so I feel it was somewhat personalized just for me. I have used Crystal Clear for many years not only at my home but with my clients as well. They are professional and I can rely on them for preventative maintenance. There is nothing worse than having something break that could have been avoided if someone had been keeping a watchful eye. Jordan cleans my pool and I couldn't be happier. He is there rain or shine and pleasant to work with. He notifies me of anything additional I may need to know so we have personal contact on any issues. My pool is so nice that is is hard to keep my neighbors out of it!

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