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Diligent Delivery Systems - North Austin

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Austin, United States

diligentusa.com
Logistics service· Courier service· Distribution service· Shipping company· Transportation service· Delivery service· Freight forwarding service· Shipping service· Trucking company

Diligent Delivery Systems - North Austin Reviews | Rating 3.2 out of 5 stars (5 reviews)

Diligent Delivery Systems - North Austin is located in Austin, United States on 2400 Grand Ave Pkwy. Diligent Delivery Systems - North Austin is rated 3.2 out of 5 in the category logistics service in United States.

Address

2400 Grand Ave Pkwy

Phone

+1 8883743354

Accessibility

Wheelchair-accessible entrance

Open hours

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Eddie W

One location has no idea what the other location is doing (or one hand doesn't know what the other hand is doing) and it led to me losing an entire day off of work because this company was a no-show/no-call. Turns out, there are several locations and they do not coordinate or communicate with each other. But they are more than happy to set up a delivery date/schedule even if it's not for something they have because the item is at a different location and they have no idea. My air compressor purchased from Home Depot and shipped via Estes was supposed to be a home-delivery by Diligent but their support staff is a joke.

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Sidney Ellen Scott

I'm so grateful for Diligent Delivery Systems! I called to have some documents picked up and they were picked up and delivered within an hour! That is fast! Ron, the delivery driver, texted me when he arrived and texted me once the package had been delivered. He was super friendly and made me feel well taken care of. Thank you, Ron (Driver #93) for all your help today. I will definitely use Diligent Delivery systems again in the future.

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Mark Sanders

This company is an absolute joke. Worst customer service I have experienced in my life. The drivers do not conduct business professionally and are very vulgar. Not to mention corporate will not address the issue at hand. From this point on I will never use this company again and will certainly make sure that my experiences with this company and management are made known to fellow business owners and friends!

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Jessica Lauren

Horrible communication. Told us it was being delivered a certain day, so we stayed home from work. I called to ask when they were coming when it hit 430, and they had no record of the delivery. They then scheduled it for 2 days later and told me they’d call the day before for a time, and that never happened. It’s like pulling teeth to speak to a competent person. When the item arrived, a piece was damaged. Do not recommend at all.

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Ivory Trujillo

Picked the call at once!

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