Austin, United States
2011 Rutland Dr
N/A
+15126375240
I’m very happy with my countertops from Empire. They did a great job. The granite slab I bought was gorgeous, the installers were quick, clean and efficient, and Aimee & Becky were quick to take care of any issues I had. The salesperson I met with to buy my slab was also very helpful, he was eager to help but didn’t make me feel pressured to buy. I’d recommend them to any of my friends. I didn’t read reviews before I had my counters installed and I’m very surprised to read so many negative reviews - I think most people that are happy must just not bother to review them, which is a shame because they’re great. Here’s a before and after of my bathroom - looks SO much nicer.
like
I had read other reviews and was skeptical going in, but that's what's great about reviews. I was ready to discuss the issues brought up in other reviews(communication, quality, timing, etc.) as I saw fit. I can say I had nothing but a great experience with Empire. I was met on time, was quickly giving a quote and received three calls prior to installing my countertops. So, communication A, price A, quality A (granted my install was very easy). I hope others have as good of an experience as I did, but please help the community and post about it. Also, they have a great selection of remnants, and not all are online. So, give them a call I bet they can find something for you.
My experience with Morgan at Empire Countertops was exceptional. She is incredibly knowledgeable of the industry, prompt and courteous in her communication and follow up, and extremely friendly. My husband and I didn’t know exactly what we wanted nor did we have the understanding of what type of countertop would work best for our bathroom remodel, but she was very helpful in educating us about the different options along with the pros and cons of each. She also spent time to learn more about our design goals and overall style, and guided us to a beautiful quartz slab that we are SO thrilled about!! The installers that came were very kind and timely as well. They did a fantastic job installing the countertop quickly and efficiently and we couldn’t be happier! Our new bathroom remodel wouldn’t be the same without Empire Countertops and we are always grateful for superior service in a competitive industry such as this. Side note- if you go in to the store, you might even get to meet the cutest golden retriever ever, Chubbs. He only works there part time though.... Can’t wait to come back to y’all for our next project!!
I cannot say enough good things about Ms. Morgan Monroe and the entire fabrication / installation team at Empire! This is my second home working with the team and all I can say is they definitely go above and beyond. After having been burned by a bad installation of Silestone from Home Depot on my starter home, Empire has been nothing but first-class professionals with amazing attention to detail every step of they way. And with countertops and backsplashes - the details really do matter! Details like cutting the EXACT part of that gorgeous marble slab you want and creating a perfectly color matched, very thin seam that virtually disappears on a kitchen island. The trust that I have in this team is everything. I will continue to bring my projects and refer people here. Our last house turned out so great it was featured in a magazine. Good people are hard to find - find your people here!
Morgan Monroe and all the people we dealt with at Empire Countertops were top notch. They prepared our counter tops on the agreed to schedule and then did the estimated two day install job (demolition and installation) in one day. The installers, Oscar and Issac, were particularly good. They were very careful and made little dust indoors. They made both the sink & cooktop cut outs and polished the edges outdoors. I will recommend Empire to my friends.
Deli
The best companies in the category 'Deli'