Austin, United States
1000 E 50th St
N/A
+1 8063197610
This is the second time I have rented a storage space & both times the Rep’s were so helpful! Definitely made the experience without problems!! Thank you!!
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The facilities are good, but the back end management leaves a lot to be desired. There were quite a few fees and third party insurances that we had to pay for. Customer service is not very helpful if you have any issues. It took quite a long time to receive our first bill. Was also told that there was a prorate fee that was supposed to be one thing, but when later confronting the staff the rate was completely different. In addition to all of this on our move out day, both doors were broken and one was wide open for any and all to enter. When calling to report the issue, no one answered. If you need an indoor storage facility, there are other places that are cheaper, more friendly, and actually care about protecting your belongings.
I needed a storage unit for a couple of months. The process was extraordinarily easy; someone got back to me within a day of submitting an inquiry, and everything was done over the phone in 10 minutes. And, it's on a month-to-month basis, so when I am done, I'm not locked in! The unit is very secure, requiring a unique passcode to enter, and they give you plenty of keys to your individual unit, which is good if you need to allow access to someone else. I would definitely recommend to others.
Extra Space Storage is great -- easy access, rolling carts are available to assist with moving items, spaces are clean and the personnel are professional and friendly. Prices are very competitive as well.
Easiest set up for storage I’ve ever had! Jac was such a help, was quick to respond to my inquiry, and was professional. Couldn’t be happier with the service he provided!
Deli
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