Austin, United States
10105 Metropolitan Dr
N/A
+15123376598
4 Points Platinum is a great machine shop. I've worked with them a few times and they deliver good parts on time. Tensay is a great guy and very easy to work with.
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Four Points took the time to learn about my project and gave me suggestions on how to make it for less!
The worst service you can imagine. They were supposed to finish with two small parts months ago. After weeks of trying to get someone to return my calls, I finally find out last week that they have not even started. I was assured that they will get back to me last week with a timeline and again they failed to get back to me. If they would have let me know they either weren't capable or didn't have time I could have taken this to another shop. Instead they assured me every step of the way that they were on top of it. It was only when it came time to pick these up did they become almost impossible to reach. These were not difficult parts and I even provided them with the engineer drawings, 3D model files, and brought the exact parts they would be making for them to look over. For anyone who wants machine work done, do not trust this place to do the job for you. There are too many others machine shops in the area and I would hate for anyone else to go through what I went through.
They were cooperative and got us good quality parts.
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