Austin, United States
11101 Burnet Rd Ste. B130
$$$
+1 5128369700
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Gender-neutral toiletsGood for kidsHigh chairs
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
AlcoholBeerHealthy optionsKids' menuQuick biteSalad barVegetarian options
I like that I have a choice of tortilla flavors at this chain of restaurants. Like similar restaurants, the burrito is made in front of the customer. They offer a variety of drinks as well as fountain sodas. The food preparation area is clean and the food is good. I prefer steak, but other meats are available. They offer many sizes and options to suit the tastes of the customers. They are a bit pricey, but the item choices affect the price of the meal.
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Fantastic meal! Menu is easy to order and customize as it's being made on the assembly line in front of you. Food was fresh, delicious and healthy too. We got burrito bowls for low-carb flavor and satisfaction. Salsas and condiments were very good enhancements to our #honeymoontour.
Great burritos! Each one is \hand made\ specifically to your taste. They have a large variety of fresh ingredients. My only knock on Freebirds is, due to the serial process for getting served, there is a long wait even when its moderately crowded.
So I order online specifically so I don't have to spend time in the restaurant which is why I show up after the time I'm told my older would be ready. In this case I ordered on their app and received an email saying the order would be ready at 7:04 PM I arrive at 7:08 PM to see 2 other people waiting for their to go orders. Ten minutes later one of the guys waiting goes up and tells them to cancel his order and leaves. In those 10 minutes 6 people walked in placed their orders paid and were leaving while those of us who placed our orders and paid ahead of time were left waiting. Now this happened because they had 1 new employee making all the to go orders while they had 3 employees waiting around for customers to walk in and order. When I initially walked in there weren't any walk in customers. They arrived after I did yet they had their food made before those of us who had ordered early had our food made. Eventually I left after leaving my info so I would be refunded. I know nobody will read this or care since it's a fast food place but if you do just don't go to this location. Jamie was the manager in charge when all this happened. I don't know if their process is a corporate directive or the on site managers but either way it's completely stupid. If you have paying customers standing there you don't let new customers come in and get serviced before those who already paid.
Super fresh tortilla chips, queso that has a kick but is not too spicy. The tomatillo sauce was perfect. The burrito was tasty. I asked for pico and corn salsa on the side and they did so which I was pleasantly surprised.
Deli
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