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Lighting Inc.

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Austin, United States

lightinginc.com
Interior designer· Lighting store· Furniture store

Lighting Inc. Reviews | Rating 4.2 out of 5 stars (5 reviews)

Lighting Inc. is located in Austin, United States on 10401 Burnet Rd. Lighting Inc. is rated 4.2 out of 5 in the category interior designer in United States.

Address

10401 Burnet Rd

Phone

+1 5124916444

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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J

Joseph Nink

Looking for a statement fixture? Need professional assistance with a small lighting project? Need help with a large project? Just have some time to kill in North Austin. Lighting Inc. is a place I've found that quite consistently meets, and often exceeds my needs. And most of their staff excel in customer service.

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George Habib

So useless. Went in to see if i can get a replacement for a broken fixture cover. I had the broken cover with me and they asked to bering the entire fixture in to “check the code on the back”. Giving 2 stars and not 1 because the parking was easy and the place looks neat and tidy.

A

Amanda Marks

Working with Scott Bailey at Lighting Inc was one of the most positive experiences of my entire home remodel process. Lighting Inc was able to fulfill all of my lighting dreams at competitive pricing and believe me, I shop around for the best deals. But on top of that, Scott is truly a lighting expert. On site, he pointed out relatively inexpensive ways to optimize our lighting within our architecture, and we never would have thought of it, but what a difference. He taught me so much about temperature/color and provided incredible customer service from coming out to the house to evaluate ceiling heights and natural light to being in touch during ordering, even when he was on vacation! After getting my best prices matched and receiving incredible advice from a true expert, I highly recommend them.

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Jim Zacharias

Abraham is the best! He went out of his way to have a large chandelier delivered to us the next day. Thanks!!

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Delilah Shepard

If I could give this staff less than 1 star, I would. We we’re extremely excited about going to this store because we have a rotunda we need a chandelier for in our new home. My husband and I were ignored by the man with the ponytail at the front desk. We said hello, and he proceeded to look at us and put his headphones in. We STILL continued to shop through the store trying to see past his rudeness. Throughout our walk through, many employees were available and walking around but never said one word to us. This was extremely odd because we were the only customers in the store. At this point my husband was ready to leave. I decided to walk up to another gentleman and ask if he or anyone else were planning on helping or even speaking to us. I told him we were here for a specific reason and we’ve been completely ignored. This gentleman’s name was Mark. Mark, was also no help. Even in hearing the frustration in my voice, he didn’t offer an apology or an explanation as to why we’ve been ignored. He just got up and asked if I had any questions about the product. My husband decided he would give Mark a chance to redeem himself and show us around the showroom. Again, no real help in that area either. During this time, 3 more shoppers walk in. They were greeted... they were helped... their experience was MUCH different. The other 3 shoppers were white. The entire staff was white. My husband is black and I am mixed. Needless to say, we took our business elsewhere. I would love to hear from an executive at Lighting Inc. as to why their employees have failed the company with the lack of customer service to black customers. It’s disgusting.

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