Austin, United States
1150 Lakeway Dr #100
N/A
+1 8558688825
Wheelchair-accessible entrance
If I could go 0 I would. My wife and I lost the house we fought 2 months for because of this joke of a finance company! Jumped through every single hoop they would side line us with. For everyone who says Dale is so great I’m sure glad he was for y’all because he screwed us big time and getting ahold of anyone there is second to impossible! So now my wife and I are homeless. Thanks a lot Lonestar finance. Hope y’all sleep great IN YOUR HOMES!! Smh.
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Dale really is a guy who gets things done, as fast as possible, great team. We are enjoying our new home, thanks Dale and team, thanks for taking the stress out of our first time home purchase! Recommend 100%
Okay. First, if I could give this finance company 0 stars, I would. Second, these people DO NOT have their act together. Original closing day was July 27th. after the 5th time having the closing date pushed back (at no ones fault but Lone Star's) our closing date is now September 11. Two extra mortgage payments later, WE ARE NOT HAPPY. This company has held up 3 contingencies waiting on the finance to go through. Third, they cannot keep track of documents to save their lives. If you want your finance company to know your name, return a phone call or email, find a different company.
I have gone through the home financing five times, and this is my second re-finance. Lone Star Financing, Dale Gremillion and team, was the best experience I've ever had going through the mortgage process. The previous finance company I used to purchase my home was the worst experience I'd ever had in getting a mortgage. I was extremely hesitant to go through the re-finance process, but with the interest rates being so low I knew I would be saving a lot of money. I did the research to find a highly reviewed local financing company, and Lone Star Financing was the best. They did an outstanding job helping me through the process, made it incredibly easy and quick. They explained aspects I needed assistance with, always answering my questions the same day. I am extremely pleased with the work they did, and I have already started sharing how great the experience was with them to my friends thinking about re-financing their home. If you are considering it, and are nervous about the process or have had bad experiences with mortgage companies, like I had in the past, then I highly recommend you give them a call. Great people, great work, and very professional.
I would give this company a negative rating if it were possible. The buyer of my house went though this company for her loan we have had to push closing back five separate times. Now that I have a house in perspective the sellers of that house are getting frustrated that we have had to move closing twice now. The loan officers are extremely unprofessional there are brokers and realtors trying to get a hold of them but they dont answer if they do it's an email at midnight. They have a message on their voicemail that says to email NOT to call again. They have put us though the ringer with delays and just being unorganized. I have read other reviews that the same thing happened with those people as well. I'm not sure how this company is still in business.
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