Austin, United States
2708 S Lamar Blvd Ste,200B
N/A
+1 5124156505
The best customer service I’ve ever received from a computer shop. Very knowledgeable, responsive, and honest. I will always take my business here In the future. 10/5 stars!
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So helpful! He asked me some questions about my computer, which had stopped turning on, and then instead of trying to push me to come get it fixed at his shop, he advised me that some MacBooks manufactured in my year have keyboard issues which might qualify me for a free out of warranty repair with Apple. He had me text my serial number so he could check on my exact model and confirm wither it was worth a shot. This is the kind of friendly neighborhood service that will get a glowing recommendation from me. Mr. Computer will be my first stop of all apple related issues going forward.
Amazing service! Gave thoughtful, personalized advice. I could really tell they valued me and my time. This place will definitely be my go-to from now on for all future computer repairs.
I contacted this company for a laptop repair. I brought my laptop in and had it evaluated and the technician found out I purchased it from Costco and he immediately said the damage should be covered by their warranty and to call them. He took a lot of time explaining the issue and definitely did not have to direct me to the most affordable option. I'm super grateful for his help and professionalism and for looking out for the best interest of the customer, not just about making money.
Great service, met my needs very well. I had a computer that needed its cooling fans and battery replaced. I made some calls to a few repair shops which all said they'd have to order replacement parts from the manufacturer. Shipping plus repair time would take up to a week. I needed the repairs done quickly, so I ordered the replacement parts from Amazon for the two-day shipping. Other shops refused to work with customer-provided parts because of warranty concerns, but Greg at Mr Computer agreed to take my computer and the parts I had ordered in and replace those parts for me. I had the computer back the next day, and he gave some advice on how to make the battery last longer. Good experience, Greg was quite responsive via text, and the computer is almost like new now. Would recommend.
Deli
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