Austin, United States
123 N Loop Blvd E
$
+15129922714
N/A
Got in and out pretty quickly. Solid amount of appliances to choose from. Affordable and nice to see a product in person before you buy it. Support local business folks.
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Highly recommend Neu Appliances for a basic, reasonably priced, refurbished washing machine. Customer service and care is excellent. Delivery and installation by Declan and Jerry was professional. When we needed help for a possible repair, Josh easily diagnosed the issue and made an adjustment to the spin cycle--all under warranty. I will never go back to a big box store for appliances.
After dealing with all the big box stores and having no luck, I called Neu Appliances and I highly recommend them. It was a very easy process to get a washer/dryer set and they were able to come out and deliver/install the next day. Very fair prices and the folks there are helpful and professional. My installation tech was Declan and he was quick, efficient and knowledgeable on the products. He also gave me a great recommendation for a dryer vent cleaning company. All around it was a stress free process so if you need any appliances this is the place to go!
What a great experience! Ordering our Washer and Dryer was a breeze over the phone. Where Neu really stands out is their service. We had a need for a repair under warranty, and Neu honored the warranty. Josh was the most impressive individual we had the pleasure of interacting with. He showed up within hours of us calling, was communicative about when to expect his arrival, and fixed the issue! Thanks for being great at what you do!
Easiest & fastest washing machine purchase that I have made in my six decades!!! I was drawn to the fact that many of the machines could be there due to the fact that it was the wrong color or simply had a scratch or dent on it. All we need is a water that WORKS! Paul was helpful & friendly over the phone in explaining how the process works. He answered all my questions patiently. Purchased it over the phone with (I believe his name was Scott). Since he was so efficient, that process with him was quick and easy. Delivery was scheduled for less than 48 hours. Declan arrived on time & had a great attitude. Even though his arms were sore from rock climbing the day before, we was strong & did not complain when he had to juggle the machine to fit it into a plastic leak tray that I had waiting. He took the time to verify that I installed the hoses correctly & even leveled the dryer feet so that it stood steady. Thirteen month warranty is awesome & I would buy from Key Appliances again! Monica R. Parks
Deli
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