Austin, United States
1000 E 41st St Suite 920
N/A
+18668742389
Place looks nice and during covid they had some good protections in place. The staff was knowledgeable but they seem to move a little slow. I've noticed this other times I've been in there with lengthy chit chats between customers and each other. But once they get down to it they get things done.
like
There are more and more people coming, but one of the only two receptionists was just staring at her screen and pretended no one was waiting. It takes almost 30 minutes to get your turn. No wait, you need more time to wait for your turn to sign in.
At first we were happy with the internet service from spectrum, but since last month Spectrum decided to charge us 15 dollars more for a new promotion they have and they didn't even tell us about it or ask us if we wanted to pay more to get that promotion. They just started to charge us more money and said they couldn't take off that promotion and that we had to continue paying those 15 dollars more. I don't want Spectrum anymore and going to start looking for another company.
HORRIBLE!!! EVERY TIME I GO IN HERE, THERE'S REPS JUST STANDING AROUND TALKING WHILE THERE'S A LINE FULL OF CUSTOMERS. ONLY ONE REP WORKING SMH. THEY DON'T WORK WITH URGENCY TO GET THE CUSTOMERS IN AND OUT. THEY NEED TO DO BETTER!
Well little on the wsit die to only one person working, overall great service.
Deli
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