Austin, United States
7600 Chevy Chase Dr #300
N/A
+15126192345
Did a very poor job in any step of the construction. Bill and his employees have been ignoring calls and messages almost from the moment the contract was signed. The project started at the end of February 2020, now it's the middle of November and it's still not complete. What does a 1 year warranty for the work when there's no way to contact them for months and even then it takes them more months just to come see what's wrong? I had to pay directly to the pool manufacturer and the equipment store because Bill had spent my money on other things and didn't have any cash to pay for them. We had to involve a lawyer to move the project forward. My pool had been sitting for months with standing water before they came to hook up the equipment which became green and full of mosquito larvas like a swamp. After they hooked up the equipment they cleaned the water with chemicals that left stains on the pool shell which they haven't cleaned until this day (months after the pool was operational). I have many many more examples of the poor job they've done. I've warned everyone I know to stay away from Bill and this company. I highly recommend you'll look somewhere else for a pool contractor.
like
These guys(Bill and Angie) are awesome, they were there each step of the way, making sure it was getting done and even got corrected each little thing i pointed. I would recommend them even if there is a wait list, its worth it in the end and has made my summer way more enjoyable.
Bill and Angie are amazing to work with and their construction crew is highly professional. They have been very responsive to all of my questions and concerns. I highly recommend Superior Fiberglass Pools for your pool installation.
I am so happy with the service and product by these guys. I had a pool in 2 WEEKS and that is pretty much unheard of I believe, in this industry. I look forward to the summer days now.
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