Austin, United States
10209 N Interstate 35 Frontage Rd
N/A
+1 5128376169
Kelly and Rick provided too notch service from start to finish. Paperwork was seamless. Kelly was kind enough to let me know good safety tips on the particular trailer I was renting. Rick loaded my trailer on my hitch and I was off. Returned the next day, I wasn’t comfortable backing up the trailer so Rick did it for me.... he even adjusted my seat back where it was which a detail i did notice. Such an easy process from start to finish. I recommend this business to anyone.
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Friendly, helpful, and efficient. What more can you ask for! Definitely recommended.
Windsor Park Trailer Rental was a delight to do business with! Kelly was super helpful in answering all of my questions over the phone. I was greeted in the lot by Kelly and Mike. We went in the office for quick paperwork. They hooked my truck and trailer up and I was off! I had never pulled a utility trailer, this was a smooth ride. The trailer was clean and I was given a spare tire. The location super convenient. I will definitely rent a trailer from Windsor Park again! PS if you don’t have all of the right parts or maybe the wrong size... they’ve got you covered there too!
Very inflexible. They close at noon, despite what Google says and every other website says, so it makes virtually impossible to do day business with them. The lady said she answers her phone until 5pm, but I called twice and texted at around 4pm on the day of my rental and got no answer. Was charged an extra day because I couldn't get there by noon. Next day, return the trailer. Lady in the office lets it slip that they stayed till 12:30 on my return day anyway... So I could have brought the trailer back! They said they had family obligations but that's not my problem. You run a business and you close at noon! Please be aware of this. They close a gate so you cannot return a trailer 'after hours' which is noon. There is no way to do an unattended return. They also charge you for straps... The trailers do not come with any.
This place is amazing. They are locally owned and are very helpful. My house does not have enough space for a trailer so I rent a trailer from here whenever I want to go off-roading with my Honda Talon. I recommend coming here anytime you need to rent a trailer for any need.
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