Montoursville, United States
1500 Sycamore Rd #200
N/A
+1 5703291000
Never had any issues with this company. I paid on time and in return I had a dependable automobile. I am at the end of my lease I made 2 phone calls 6 weeks apart to confirm the buyout payment and I received the same information. The staff was always friendly and courteous. If I had any complaint it would be the mobile app it would act up from time to time.
like
Horrible experience. I will never get another car from them or recommend them to anyone. They hound you for being a few days late on your payment even when you make your payments all the time. Also inconsiderate to the fact it’s a pandemic are recovering physically and financially. They are a RIP OFF I purchased a car back 2016 and it's 2021 and they continue coming up with additional fees that I have to pay in order to fully pay off my car. Horrible never use this loan company to finance your vehicle through run!!!!! My payoff amount continues to increase everytime I call in and speak to an agent they charge 3500 residual fees and a 250 after you have completed your lease contract.
This was my first experience leasing with Auto Trakk & I never had a problem. Anytime I had to call customer service, they were friendly & very helpful. Chris, Carley & Zak in the end of lease dept. were all Extremely helpful! Chris explained all of my options, was on the phone with me for almost an hour to make sure I understood all my options. Carley took the time to reiterate the process of transferring the title & Zak assured me that my payment had been received & again explained the transfer process.
Horrible experience. I will never get another car from them or recommend them to anyone. They hound you for being a few days late on your payment even when you make your payments all the time. Also inconsiderate to the fact it’s a pandemic and a lot of peoples hours got cut.
This Company is a rip off to customers, for the past couple of weeks I have been asking for payoff amount and each time I call is a different amount that increases every time I ask. They are not here to help they are here to take as much money they can. I will not recommend it to none of my friends, family nor my co workers.
I wish I could give no stars. Customer service is horrible. They are able to prodigy bills and when asked to be itemized they couldn’t and wouldn’t. They kept the difference from a total lost. And prior to finding out how much the car would be worth they had alll these fees. Once the car was auctions for a good price the narrative changed. The worse experience in my life. Get on the bus before you use these people for financing your vehicle.!
This company is the worse and I will never recommend nobody to go there! They’re very unprofessional. They will blow your phone and everybody’s else phone up your affiliated with for a payment, but when you call them your on hold for a very long time. Also, they don’t explain their policies correctly, they are doing things that’s not even within the lease agreement. This company is horrible.
I have had 3 cars with autotrakk and no complaints. Service was always great and understanding. My last car was a 2009 dodge journey that I was able to trade it in for 2017 rav4
Deli
The best companies in the category 'Deli'