Valhalla, United States
115 Wall St
N/A
+1 8668969856
I spent more than 75,000 on a camera security system with them and another 20K in home AV. The cameras never worked regularly. They would come and fix and then send me a bill despite it being a failure of the equipment they installed or their poor installation. Despite promising multiple times that they would do so, they refused to provide me with my security credentials for my system because I would not pay a 300 service bill for a camera that was out multiple times despite being installed months earlier. I would rather pay money to have it installed right rather than bow to being held hostage because they are such bad actors. Honestly, I have never worked with a worse contractor. Their equipment is overpriced and they will stick you like I got stuck with an camera system that doesn't work.
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Our office and warehouse (14000 sq ft) needed a new security alarm and access system. After calling 4 companies, they were the fastest to respond and seemed to be the most experienced. We then added 18 new cameras plus occupancy sensors and new lighting controls. They took time to explain all options and we went with Lutron and Honeywell. The work was done very neatly and without disrupting our work or staff. We highly recommend AV Design.
Did a great job on our home in S. Orange NJ. It was built in 1890 and difficult to run wires. They did a full security, camera, smart lock installation that's fully concealed. You'd have to look very closely to see any of their work. They also upgraded the wifi. Will have them back to do a central inside and outside lighting system next month.
I needed to upgrade my Wifi and wanted to add a small Home Theater to my home. I called AV Design and was greeted with a very nice and knowledgeable associate that I scheduled an in-person meetings with. When the salesman came to my house he was very friendley and answered all my questions then made some suggestions that would best fit my budget. I found him extremely knowledgeable and he didn't try to over sell me, he listened very well and understood my wants and needs and what was important to me and my family. I couldn't be happier with the outcome there sales associate was great there Technicians and project mangement delivered everything they promised on time and on budget. I would highly recommend AV Design for all your smart home needs.
I was referred to AV Design & Integration,and the owner Mike DeMello from a friend who had a great experience. I wanted to add a home theater, whole house audio, Lutron, and Savant System in my home. To be honest I was in over my head and had huge concerns how my vision would become reality. All my fears came to rest, once Mike came to my home. He was extremely knowledgeable and had many suggestions. From the initial meeting with Mike to the close out of the project everything went above and beyond my expectations. The staff from AV Design was great. The project manager took control coordinating all vendors needed to execute the project from HVAC, to Electricians to Landscapers. I did not have to worry about a thing. Very responsive and attentive to my needs throughout. If you are looking for a company that cares about their customers and workmanship call Mike DeMello and his team.
Before agreeing to purchase anything from them, I would get a second opinion and research the actual dealer cost of the materials for your project. In addition to charging close to 20,000 in labor to basically put speakers in every room in a Manhattan apt and a projector and projector screen (for the projector they told me I needed to pay a separate contractor several thousand dollars for its installation) , mike and his staff also mark up the cost of the materials tremendously. For example, he tried to charge me 17500 for a SIM2 projector. The MSRP is 15500. I was willing to pay MSRP. I further researched the dealer cost of the projector and it was 10000. Mike thus was trying to make 7500 in markup on this one item in addition to marking up all the speakers (by over 40%) and other items. I then told him I would purchase the projector myself. He then went to add over 8000 to our agreed upon contract out of spite. He then made up fake labor hours (my building keeps track of hours every time someone enters my apt) and plagurized a design plan another vendor made and tried to keep thousands of dollars from the deposit that I already paid him. I am thus pursuing litigation and filed a complaint with the better business bureau. Buyers beware!
These guys are the worst. Left holes in ceiling. Did not complete anything they were paid to do. Real rip off. Especially owner.
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