Aventura, United States
20335 Biscayne Blvd
N/A
+1 3054698906
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
I have to say, best customer service I’ve ever experienced. We purchased online a high chair for our baby and we had bad luck because it came with a manufacturer defect. I contacted them, and they went above and beyond to solve our issue. It took longer than I expected but Nini & Loli customer service never stopped responding and working on finding a solution. Even the owner of the store called me himself to apologize and promise to solve it within 24 hours and they did. My special thanks to Diego, who was more than helpful, nice, and patient with us. This was my first time buying from them and will not be the last one! Hopefully we can visit the store soon.
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This is my second visit to this store! The first time I bought my son's quilt, the second time I bought a bowl for my son today. The things in the shop are very nice, I like it very much. But there are two salesmen with bad attitude. I don't know why the boss invited such people to work! Especially there is a skinny lady who is very unfriendly to my one year old son. She glares at the baby with her fierce eyes, which makes our shopping very unpleasant! We are here to buy things, not to be angry! （12.29.2019)
I bought Jellycat snow dragon dolls from Nini & Loli shop, they are very good service and the customer support center is also very good, even though my products have a few delivery issues, but overall, this shop delivered very fast! I love it! Thank you Nini&Loli
Olga was beyond amazing to work with, so informative and patient and kind! Definitely stop by here if you need some assistance. Thanks Olga :)
Love, love, love the dinosaurs. The quality of the carving and paint is wonderful. They make an interesting addition to my Noah’s ark.
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