Dallas, United States
3626 N Hall St UNIT 415
N/A
+12147547171
*This review is in regards to AvenueWest Property Management and the real estate units they manage, not own. I was a tenant at a property managed by AvenueWest for two years. In those two years, I worked with an employee by the name of Michelle. Unfortunately, all of my experiences with her have been negative. She is very unprofessional and takes days, if not weeks, to get back to you on issues that are time sensitive, sometimes only responding if you call or email to remind her. All maintenance requests are reviewed and approved by the owner of the property, which our owner was great about. Again, AvenueWest and their employees were the holdup on time sensitive maintenance issues with me being as flexible as possible with scheduling repairs. I recently had to file a complaint with the BBB due to the company withholding a rent payment that was unlawfully withdrawn from my account after termination of my lease. I am still working to resolve that issue. I would not recommend AvenueWest or the employee I dealt with when it comes to any kind of real estate rental or management. The owner of the property I lived at actually terminated doing business with them due to the poor services they provided.
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Called this company today to get information on renting my house out. After speaking with the lady she told me that they were not open yet and that she would have to take a message and because they operate on mountain time. I live in Texas so I called at 9 am Central time. I tried to ask her a few questions about their company and she told me that this was not an answering service. She was completely unprofessional and told me that she would have someone contact me to which they never did. Personally I feel if this is how they treat people trying to rent out their properties I could only imagine how they treat their renters calling for properties. I would not recommend this company to anyone
Such a greedy company, Stay away as far as possible from working with these people. They're a complete joke LOL
As of today we have had a good experience with AWPM the process was quickly and Michelle was great!!! Looking forward to this new journey with my family & AWPM really helped us along the way :)
Great management company! I've rented several apartments with them. Always accommodating, professional & friendly.
Deli
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