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Liberty Utilities

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Avondale, United States

libertyutilities.com
Water treatment plant· Bottled water supplier· Water utility company

Liberty Utilities Reviews | Rating 2.1 out of 5 stars (5 reviews)

Liberty Utilities is located in Avondale, United States on 12725 W Indian School Rd. Liberty Utilities is rated 2.1 out of 5 in the category water treatment plant in United States.

Address

12725 W Indian School Rd

Phone

+1 6239359367

Accessibility

Wheelchair-accessible entrance

Open hours

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Amanda OHalloran

What an absolutely disgraceful company to be taking American funds. This company has given all of their clients all over the US new account numbers. These new account numbers are so payments can be processed by a 3rd party vendor who is outside of this country. I am not one to usually speak against outsourcing but I have to draw the line for utilities. This is disgraceful, distrustful, and abusive. Their implementation of this transition is even more horrible than the actual idea of it. You must error out 3 times before you can get to a rep who can take a payment on the phone, but if they can not pull up your account number they can't take the payment either as they do not have access to see if you are using an old number or new number. Ok Call local place, they can only give you the new number BUT they often only confirm the old number as the new number, which still does not work. Poorly executed transition of outsourcing payment services for one of the few things that should absolutely not be outsourced. If you can avoid moving into an area with this company as your Utility company please do it.

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Victoria Mnatsakanova

If I only could give zero stars. This company is a rip - off. First of all their website never works properly. I cannot make my payments online. Secondly their charges are insane , I lived in a bigger home with more people and an outdoor pool ! and paid twice less to the city of Chandler then I am paying to Liberty Utilities. Never again I will move to a place that they service.

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Paul Ogletree

Been on the phone for an hour waiting and waiting. Unenrolled in autopay what a joke.

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Peter Egyed

Literally, the worst customer service imaginable. Shut our water off 20 days after the bill was missed (unenrolled us in autopay) and taking their sweet time reconnecting with exorbitant fees. Good thing my 12 month old doesn’t drink much water... After 4 years of regular service, an effort to communicate the shut off would be appreciated. Good thing EPCOR is moving into our town to give this monopoly a little competition.

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Tyler Malone

Just terrible all around. I would give zero stars if I could.

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