Citronelle, United States
8085 Joy St
N/A
+1 2518667694
I had a car accident a few days ago. They towed my vehicle, and when I tried to go get my stuff out of my vehicle, I was told they were closed and they’d have to call someone out. They wouldn’t do that unless the insurance called them and said they’d cover it. They were no help at all. I was trying to beat the rain since rain was in the forecast, now hoping the stuff in my vehicle isn’t ruined or stolen!
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I would not recommend. I’ve never left a review so I am highly upset. They gave me a hard time with even being able to come like I was lying about having insurance, then told me a time to be there and was a hour late! Once I was able to get to my car my money was gone and charger. Very unprofessional and rude
B and b are the only ones that will tow my vehicles good business man to deal with
This company towed my husband's truck. I confirmed twice with the driver the name of the car lot that the truck was to be delivered to. The truck was not only dropped at the wrong location, but the driver LOST!!! the cover off the back of the truck because he loaded and towed it improperly. It also damaged the window. The cover was secured on it and the lot that took it in confirmed it on the video. The manager at the location said they would cover it, but now their insurance company says otherwise. PLEASE, DO NOT TRUST THIS COMPANY FOR ANYTHING!!! I will be spreading this throughout social media and the BBB until this matter is resolved.
When visiting Alabama my friends Van was towed by this business for being parked in wrong place, the owners were very helpful and waived the storage fees & some more let us take the van. Very Grateful for all they did for us
So so service.
The owner was rude combative nasty I'll mannered and overcharged me. For a tow 5 miles and 5days storage out in his junk yard 342.00
They went beyond and above normal service levels when we were stuck on the road for at least three hours on a Saturday afternoon. When the extra miles to take our car from US 45 to the Mobile airport to allow us to get a rental vehicle.
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