Backyard Products

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Monroe, United States

backyardproducts.com
Outdoor furniture store· Gazebo builder· Playground equipment supplier· Portable building manufacturer· Shed builder· Consumer Goods

Backyard Products Reviews | Rating 2.9 out of 5 stars (5 reviews)

Backyard Products is located in Monroe, United States on 1000 Ternes Dr. Backyard Products is rated 2.9 out of 5 in the category outdoor furniture store in United States. Commitment to Quality. Passion for Innovation. Here at Backyard Products, we’re driven by a deep-held dedication to your satisfaction. That’s why, after over 40 years of industry-leading success, we continue to create new, fully-customized designs that help you realize your goals. Nestled just off the coast of Lake Erie in Monroe, Michigan, Backyard Products headquarters is a hub of activity; humming with the energy of big ideas and exciting possibilities. We employ a team of cutting-edge designers, skilled craftsmen, and each of our installers are licensed, bonded, and insured. This way, you can count on the very best outcome, every single time. Our state-of-the-art manufacturing plant produces 110,000 shed and play set kits each year; ready for delivery to our 33 installation branches, multiple retailers, and most importantly, to valued customers like you. World-Class Quality… Guaranteed. Of course, all our products are made right here in the USA, and crafted from the very finest materials. We bring you a diverse selection of DIY sets and professionally installed products. This way, whether you want to build your project from the ground up, or simply enjoy the amazing results – your search ends here. You’re in good hands. At Backyard Products, you get a 100% satisfaction guarantee on all purchases – so whether you’re building a swing set for your youngsters, or having us install your very own backyard shed, you can rest easy knowing you’ll get a final product you absolutely love. At every level, your success is our goal. We believe everyone has the right to the backyard of their dreams, and we can’t wait to get you the amazing experience you deserve. After all, when it comes to your happiness, the sky’s the limit.

Address

1000 Ternes Dr

Phone

+17342426900

Company size

201-500 employees

Headquarters

Monroe, Michigan

Founded

1975

Open hours

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Brittnea Short

If I could leave zero stars I would. I should have done my research and read some of these reviews before jumping into this shed purchase. This is the WORST company I have ever done business with. There is ZERO communication and the most unprofessional employees. When you call and ask to speak to a manager you get the run around to avoid talking to anyone. No one ever calls you back. You can’t even get a text response from “management” or installers. It took over 2 months to get the shed up and it might as well been put together by my 3 year old. It leaks, there’s random holes throughout all the wall panels, there’s random nails and screws sticking out that are unsafe. I can’t even use the thing. Not to mention, the sales man from Kokomo Lowe’s- his picture should be next to the stereotype description of a sales man. I do not recommend this company at all.

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Steven Sottili

Purchased a Gorilla Playset from Costco. Branch that handled installation (if you want to call it that) is 58B out of Northern Virginia. Communication and timely install date was good especially under given circumstances. I could probably write a book about what a disaster of an experience the actual install was. To cut to the chase the installer didn’t follow the instruction manual at all, took shortcuts whenever possible and we were left with a sub par product. He actually tried to leave with an entire box of parts he didn’t feel like installing (ANCHORING STAKES, sand box seats, and more). I had to essentially confront him at his car as he tried to sneak off without any walk through of final product to avoid that all going straight to garbage. I actually put more blame on the company than individual for sending this individual out by himself to do a job he was obviously not qualified to do. I don’t believe in writing poor reviews without giving a company honest feedback and a chance to reconcile first. As soon as installer left I got on phone with branch manager, explained situation and sent pics of all the issues. He said all the right things about sending out one of the top guys to do thorough check, fix all issues and make things right. That was 7 days ago and there’s been zero follow up by them. Stay away

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Jack Usman

For delivery or pickup, they are working till 3 pm, drive back to the building you will see docks, open drive through door is shipping and receiving, Door 10, door numbers written on the dock plates. Check in, put pick up number on the paper, slide your tandems all the way back and back up where the black stripes drawn on the wall, you should be super straight and you will be loaded or unloaded. Be ready to haul heavy load. TA nearest scale.

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Will March

Great product line! Awesome people and company too! Great for all seasons! And love the variety, styles!

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A Bell Production

I work here now, the people here are willing to help you out, their nice as well.