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Balise Hyundai of Fairfield

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Fairfield, United States

balisehyundaifairfield.com
Hyundai dealerAuto body shopCar dealerCar repair and maintenanceUsed car dealer· Hyundai dealer· Auto body shop· Car dealer· Car repair and maintenance service· Used car dealer

Balise Hyundai of Fairfield Reviews | Rating 4.5 out of 5 stars (8 reviews)

Balise Hyundai of Fairfield is located in Fairfield, United States on 338 Commerce Dr. Balise Hyundai of Fairfield is rated 4.5 out of 5 in the category hyundai dealerauto body shopcar dealercar repair and maintenanceused car dealer in United States.

Address

338 Commerce Dr

Phone

+1 2034184445

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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A

Alana Reagan

I was more than impressed with the service I got at Balise this week. Dante got me a great deal on 2021 Hyundai Tuscon. The whole process was so easy. There was absolutely no pressure and I was given a great price. I kept thinking there would be a bait and switch but I was pleasantly surprised when I went into finance that there were no "hidden" fees. The finance guy ( I wish I could remember his name) was straightforward and honest. Finally Tim, the guy who walked me through all my car options was knowledgeable and patient. I recommend these guys 110%

R

Randall Newman

Worked with Andy Z to lease a Kona. He was great to work with and very professional. We did not experience the high pressure tactics at Balise that we've had at other places. Very happy with the purchase and dealer.

D

Darcy Epstein

Amazing experience since I purchased the car. Everyone is welcoming and willing to help despite the problem. My problem was quickly resolved! Staff is exceptional in the service department. Opposite of previous experiences I've had with other dealerships. THANK YOU!

P

Paul Masi

Found a used car on cars.com and was directed to Steve Papadakos. He was friendly and a great help which made the process very easy. I will be returning when I am ready to buy a used car and would recommend the dealership.

J

Jason L Williams

1st time there and 1st impressions....IMPRESSIVE!!! Fast, friendly and so far honest!!! Definitely is going to become my go to location for my automotive needs

C

Christopher Flynn

From picking out the car to the final paperwork, everything went smoothly. My sales Rep. Dan was awesome. We were in frequent communication during the whole process and was available to speak at any time. The whole staff at the dealership were also very friendly. Highly recommend choosing Balise Hyundai!

B

Brandon T

EDIT 3/30/21 If I could give no stars, I 1000% would. Easily the worst experience as a customer I’ve ever had in my life anywhere. I’d never truly go through the effort to leave bad reviews on places no matter how bad the experience, but for Balise Hyundai, any day of the week. Steve is the most unprofessional employee I’ve had the pleasure of working with and speaks down to you like you’re just some kid they can try to gaslight. Dude had the audacity to try to bring into the conversation about how my parents raised me. We’re grown adults, not kids on a playground. Bought a used car from these guys and the car had mold growing in the cargo area and on the seat belt on the drivers side. Car wouldn’t start a mere 2 days after purchase. Passenger window wouldn’t roll up using the passenger button. A mix of mismanagement making me waste my time coming back to get these things fixed and not fact checking themselves before making a customer drive down to see if the repair shops they use are even open, as well as the employees arguing amongst each other about the other employees not taking responsibility for messing up in front of customers. This review means nothing in the grand scheme because people will shop here anyways, but I’ve learned my lesson to steer clear away from this dealership and will absolutely let anyone I know to stay away. No one should feel as though the faces of the business you’re going into should be treating you any less valuable as customers due to the amount you’re willing to spend and there. They almost wouldn’t provide me with the service papers for the issues because they’re the ones that fixed it quoting that “I’m not legally entitled to service papers”. I’ll edit this review as necessary if they have anything else to comment. Initial Review Such a bad experience after the initial day of purchasing a vehicle. So many things overlooked on a used vehicle and then the car not even starting mere days later.

C

Cate Martinez

Very easy process, called a few places and priced out same car. Balise had the best pricing by far. Scott Pechkis was my sales contact and was responsive timely from the start. The entire process took under 48 hrs and had the car delivered to my front door.

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