Baltimore, United States
1506 Joh Ave #188
N/A
+18444273678
I got windows around 11 years ago and the tint inside started to change where we couldn't see out of then anymore. We've asked for a repair but it came at a high cost. I spent approximately 5 months trying to get the new panes and I still haven't received them. The communication is poor at times and there isn't any follow up for something customers deems important. The saving grace has been the installation team actively helped me when the process of getting new window panes halted. The previous window pane manufacturer went out of business and the labor for the new ones were free but it's been a long road to get new ones and have them installed. There just needs to be better communication and follow up to customers and everything would be great. Our experience hasn't been great.
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They put the roof on our home in July 2008 before we bought it. We had some issues with the roof and after some early miscommunication they were kind enough to stand behind their work and offer a partial refund, as we used another contractor to repair the roof. We would consider them for future work, as they were very responsive and persistent in making sure we were satisfied.
They have people cold calling from a call center. They are not “local” as they could not pronounce my town. Sad. Sorry you has to resort to this tactic to get work.
They did amazing job
Terrible experience. Sloppy work. Not thinking through with work. Crooked downspouts.
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