Baltimore, United States
6920 Tudsbury Rd Suite K
N/A
+14437575700
I cannot say enough good things about my experience with Jenkins. Shortly after my father passed, his house burned down. Everything was burned to studs. The fire happened a week before my family was relocating to Virginia. I worked with Larry and he made the process so easy even from 250 miles away. He guided me through the process, went out of his way to provide samples and help me choose products, and kept me updated every step of the way. He was kind, knowledgeable and the house looks amazing. I highly recommend Jenkins!
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The crews were wonderful and kind, but it was difficult when I did not receive call backs in time. This seems to be typical with males vs females. We need more reassurance. When we call to ask how things are going and to know the next step, it is important for those in charge to call back and not wait days before responding . We also had much of our things not returned. We used another restoration company also; they also gave few and lapsing call backs and did not really look to find our things. We are just out. No restoration companies will we use again; heaven forbid we will need them.
Friendly and professional. The repair work is flawless. Cannot tell there was ever a leak in the ceiling. Would use them again if we ever have damage in our home.
We had substantial water damage from an HVAC issue recently. Jose and his partner arrived to save the day! They worked quickly, were very polite, professional, and communicated with us throughout the entire process. Thank you so much, Jose!
They have done water remediation at our home twice, separate leak incidents. Always professional, accommodating, clean up after their work performed, and very knowledgeable. Highly recommend!
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