Baltimore, United States
4000 Coolidge Ave # G
N/A
+1 4102426401
Amazing Talented Commercial Flooring Company - Installed our floors in 2004 and has maintained them for the last 15 years. If you want it done right - Call MasterCare - Best in the business!
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Yet another fabulous job by MasterCare Flooring! MasterCare refinished the hardwood floors in our first house many years ago and did a fantastic job. In our new home, the floors were too damaged to be salvaged, so a total replacement was needed. John at MasterCare was INCREDIBLY PATIENT with me as I searched for just the right flooring - and then he found it for me and I couldn't be happier! Our walnut floors were installed last November, and we love them so much that we had the same flooring installed in our upstairs office last week. MasterCare is fantastic to work with -from start to finish! John in sales is fantastic, the installation team is amazing, and we are delighted with the outcome. Thanks so much, MasterCare!
Recently had our carpets ripped up and hardwood floors refinished by Master Care Flooring. From start to finish they were professional. John came in and gave us our estimate but was very upfront with us on that that floor were covered in carpeting and without actually seeing everything his estimate was pending the carpet removal. As luck (bad) would have it we found out why the floor were always carpeted. The were improperly installed. No worries, John gave us an updated contract and work started immediately replacing the bad floors, matching the existing flooring in the hallway.; They did a phenomenal job in finishing the floors and we could not be happier. I would recommend MasterCare flooring for all my hardwood flooring needs!
Wow, I cannot say enough great things about MasterCare!! John (Sales) was friendly and knowledgeable. He patiently answered all of my questions thoroughly and kept me informed throughout the process. Jeremy and Ryan (Sanding/Refinishing) were incredible!! The repairs were flawless and the job was done on time and as scheduled. Plus they treated my home with such care. Suffice it to say I was extremely impressed. If I could give MasterCare 10 stars, I would. I will be recommending them to everyone I know.
Not the best customer service, but not the worst either.
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